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Use Of Ict In Smes Management Within The Sector Of Services

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  • Plumb Ion

    ()
    (Academy of Economic Studies Bucharest, Faculty of Management)

  • Zamfir Andreea

    ()
    (Academy of Economic Studies Bucharest, Faculty of Management)

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    Abstract

    This study investigates how the use of ICT could contribute to the success of small and medium enterprises (SMEs) within the sector of services. Within the knowledge-based economy, SMEs are facing both opportunities and challenges due to the information and communication technologies development. We consider that ICT should be used in small business management within the sector of services because ICT are key tools in management processes and could improve managerial practices. The study is based on evidence provided by articles and research reports. The research question was answered by analysing published sources and interpreting evidence. Another way of approaching this question could be collecting and analysing empirical data from the SMEs within the sector of services and comparing the results with the findings of this study.

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    File URL: http://steconomice.uoradea.ro/anale/volume/2008/v4-management-marketing/085.pdf
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    Bibliographic Info

    Article provided by University of Oradea, Faculty of Economics in its journal The Journal of the Faculty of Economics - Economic.

    Volume (Year): 4 (2008)
    Issue (Month): 1 (May)
    Pages: 481-487

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    Handle: RePEc:ora:journl:v:4:y:2008:i:1:p:481-487

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    Related research

    Keywords: information and communication technologies; small and medium enterprises; management; services; knowledge-based economy;

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    1. Man, Thomas W. Y. & Lau, Theresa & Chan, K. F., 2002. "The competitiveness of small and medium enterprises: A conceptualization with focus on entrepreneurial competencies," Journal of Business Venturing, Elsevier, vol. 17(2), pages 123-142, March.
    2. Damaskopoulos, Panagiotis & Evgeniou, Theodoros, 2003. "Adoption of New Economy Practices by SMEs in Eastern Europe," European Management Journal, Elsevier, Elsevier, vol. 21(2), pages 133-145, April.
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