Dobrai Katalin () (Faculty of Business and Economics, Department of Business and Management, University of Pécs, 7622 Pécs, Rákóczi u. 80, HUNGARY) Farkas Ferenc
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Knowledge-intensive business services function as an external knowledge source for other organizations. Because of the increasing client focus in the service sector and the requirements of higher quality standards it is not uninteresting to see, what factors have to be considered in the learning process. The paper, therefore, addresses the specific aspects of knowledge transfer from knowledge-intensive business service organizations to client organizations. It expands the aspects studied in connection with knowledge-intensive business services and examines those hard and soft factors which influence the success of client knowledge creation.
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