Advanced Search
MyIDEAS: Login

Transformation of an Internal Model Under Crisis Management

Contents:

Author Info

  • Asako Takada
Registered author(s):

    Abstract

    It is generally said that Japanese companies are weak in handling the unexpected events. As a result of the Hanshin-Awaji earthquake of 1995,>sup>1>/sup> the main plant of Sumitomo Electric Industries (SEI) was severely damaged. Most logistic lines and telecommunication systems were disrupted. In spite of the chaos, SEI successfully managed the information disruptions and created a new information network through the office electronic network system (J-NET). As a result, almost 80 percent of the operating functions of SEI were recovered within just two weeks. During this crisis, the board decided to delegate most of its authority of decision making to the front-line employees. This paper presents the results of analyzing nearly 320 electronic J-NET logs from a six-week period following the earthquake. Analyses show that employees exchanged their internal models of the company's actual situation through the J-NET. Moreover, the cohesiveness of the employees became stronger during the crisis.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://mesharpe.metapress.com/link.asp?target=contribution&id=32754564516T9423
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Bibliographic Info

    Article provided by M.E. Sharpe, Inc. in its journal Japanese Economy.

    Volume (Year): 28 (2000)
    Issue (Month): 3 (May)
    Pages: 32-68

    as in new window
    Handle: RePEc:mes:jpneco:v:28:y:2000:i:3:p:32-68

    Contact details of provider:
    Web page: http://mesharpe.metapress.com/link.asp?target=journal&id=110911

    Related research

    Keywords:

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:mes:jpneco:v:28:y:2000:i:3:p:32-68. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Chris Nguyen).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.