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Interaction Between Products and Services Quality and Environmental Protection

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  • Ion Stanciu
  • Oana Mihaela Orheian
  • Luminiþa Cecilia Crenicean

    ()
    ("Dimitrie Cantemir" Christian University)

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    Abstract

    The environment is an essential element of human existence and is the result of combining natural elements with elements created by human activity. All this interact and influence the living conditions and opportunities for future development of the whole society. Quality of products and services is one of the most important forms of assessment capacity to achieve a product or service that all personnel involved in the conduct and activities of improvement, increased productivity, satisfaction of all customers, increase market competitiveness. The quality is an important factor because society priorities, customer needs, so consumer, the citizen.

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    File URL: http://orizonturi.ucdc.ro/arhiva/2013_khe_2_pdf/khe_vol_5_iss_1_32to38.pdf
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    File URL: http://orizonturi.ucdc.ro/arhiva/2013_khe_2_pdf/khe_vol_5_iss_1_32to38.pdf
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    Bibliographic Info

    Article provided by Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest in its journal Knowledge Horizons - Economics.

    Volume (Year): 5 (2013)
    Issue (Month): 2 (June)
    Pages: 32-38

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    Handle: RePEc:khe:journl:v:5:y:2013:i:2:p:32-38

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    Related research

    Keywords: Quality; Environment; ISO 14000; environmental principles;

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