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Productivity and computers in Canadian banking

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Author Info

  • Darrell Parsons
  • Calvin Gotlieb
  • Michael Denny

Abstract

Canadian banks have invested millions in computer systems in the last two decades. Yet the banks and outside observers have been uncertain that these investments have had net benefits. In this paper, unique data collected directly from a bank is used to investigate the impact of these investments on bank output, input and productivity. Using data from 1974–1987, a translog cost model is estimated. Both capital and labor are divided into information and noninformation inputs. The results are generally consistent with economic theory. The attempt to separate technical change from possible scale effects is very sensitive to alternative specification. Overall there has been some productivity growth associated with the changing computer technology. However, many of the benefits seem to have accrued to the customer and have not directly lead to gains for the bank. Copyright Kluwer Academic Publishers 1993

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File URL: http://hdl.handle.net/10.1007/BF01073468
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Bibliographic Info

Article provided by Springer in its journal Journal of Productivity Analysis.

Volume (Year): 4 (1993)
Issue (Month): 1 (June)
Pages: 95-113

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Handle: RePEc:kap:jproda:v:4:y:1993:i:1:p:95-113

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Web page: http://www.springerlink.com/link.asp?id=100296

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  1. Robert J. Gordon, 1989. "The Postwar Evolution of Computer Prices," NBER Working Papers 2227, National Bureau of Economic Research, Inc.
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Cited by:
  1. Matarr Njie, 2006. "The Efficiency of the Retirement Income System in Australia During Financial Reforms," NFI Working Papers 2006-WP-08, Indiana State University, Scott College of Business, Networks Financial Institute.
  2. Edward N. Wolff, 2002. "Productivity, computerization, and skill change," Economic Review, Federal Reserve Bank of Atlanta, issue Q3, pages 63-87.
  3. Indjikian, Rouben & Siegel, Donald S., 2005. "The Impact of Investment in IT on Economic Performance: Implications for Developing Countries," World Development, Elsevier, vol. 33(5), pages 681-700, May.

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