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Do I Hear the Whistle…? A First Attempt to Measure Four Forms of Employee Silence and Their Correlates

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  • Michael Knoll
  • Rolf Dick

Abstract

Silence in organizations refers to a state in which employees refrain from calling attention to issues at work such as illegal or immoral practices or developments that violate personal, moral, or legal standards. While Morrison and Milliken (Acad Manag Rev 25:706–725, 2000 ) discussed how organizational silence as a top-down organizational level phenomenon can cause employees to remain silent, a bottom-up perspective—that is, how employee motives contribute to the occurrence and maintenance of silence in organizations—has not yet been given much research attention. In this paper, we argue that this perspective is a meaningful complementation of the existing literature and that it is sensible to conceptualize distinct forms of employee silence (Pinder and Harlos, Research in personnel and human resources management. JAI Press, Greenwich, 2001 ; van Dyne et al., J Manag Stud 40:1359–1392, 2003 ). Drawing on past research and theory we conceptualize four forms of employee silence, namely quiescent, acquiescent, prosocial, and opportunistic silence. We present scales to assess the four forms and provide empirical tests for their distinctiveness and patterns of relationships to various correlates and potential antecedents and consequences. Copyright Springer Science+Business Media B.V. 2013

Suggested Citation

  • Michael Knoll & Rolf Dick, 2013. "Do I Hear the Whistle…? A First Attempt to Measure Four Forms of Employee Silence and Their Correlates," Journal of Business Ethics, Springer, vol. 113(2), pages 349-362, March.
  • Handle: RePEc:kap:jbuset:v:113:y:2013:i:2:p:349-362
    DOI: 10.1007/s10551-012-1308-4
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    References listed on IDEAS

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    1. Gary Rothwell & J. Baldwin, 2007. "Ethical Climate Theory, Whistle-blowing, and the Code of Silence in Police Agencies in the State of Georgia," Journal of Business Ethics, Springer, vol. 70(4), pages 341-361, February.
    2. Marcia Miceli & Janet Near & Terry Dworkin, 2009. "A Word to the Wise: How Managers and Policy-Makers can Encourage Employees to Report Wrongdoing," Journal of Business Ethics, Springer, vol. 86(3), pages 379-396, May.
    3. Frances Bowen & Kate Blackmon, 2003. "Spirals of Silence: The Dynamic Effects of Diversity on Organizational Voice," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1393-1417, September.
    4. William Maria, 2006. "Brother Secret, Sister Silence: Sibling Conspiracies Against Managerial Integrity," Journal of Business Ethics, Springer, vol. 65(3), pages 219-234, May.
    5. Linn Van Dyne & Soon Ang & Isabel C. Botero, 2003. "Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1359-1392, September.
    6. Elizabeth E. Umphress & John B. Bingham, 2011. "When Employees Do Bad Things for Good Reasons: Examining Unethical Pro-Organizational Behaviors," Organization Science, INFORMS, vol. 22(3), pages 621-640, June.
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    Cited by:

    1. Sarabi, Almasa, 2020. "Shades of silence: Why subsidiary managers remain silent vis-à-vis their headquarters," Journal of World Business, Elsevier, vol. 55(6).
    2. Giustiniano, Luca & Cunha, Miguel Pina e & Clegg, Stewart, 2016. "The dark side of organizational improvisation: Lessons from the sinking of Costa Concordia," Business Horizons, Elsevier, vol. 59(2), pages 223-232.
    3. Halime GOKTAS KULUALP, 2016. "Calisan Sesliligi ile Bazi Kisisel ve Orgutsel Ozellikler Arasindaki Iliskinin Belirlenmesi: Ogretim Elemanlari Uzerine Bir Arastirma," Ege Academic Review, Ege University Faculty of Economics and Administrative Sciences, vol. 16(4), pages 745-761.
    4. Parke, Michael R. & Tangirala, Subrahmaniam & Sanaria, Apurva & Ekkirala, Srinivas, 2022. "How strategic silence enables employee voice to be valued and rewarded," Organizational Behavior and Human Decision Processes, Elsevier, vol. 173(C).

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