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Stakeholder Management Theory, Firm Strategy, and Ambidexterity

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  • Mario Minoja

Abstract

Stakeholder theory scholars have recently addressed two crucial calls: the first is for the integration of strategy and ethics, of stakeholder theory and strategic management, and the second call is for the development of a dynamic approach to stakeholder management. I have attempted to answer these calls by developing a theoretical framework that links together stakeholder management, stakeholder commitment to cooperate with the firm, key decision makers’ ethical commitment, and firm strategy. Starting from the basic assumption that managers cannot meet all stakeholders’ demands immediately and in a tailored manner, I contend, first, that an ambidextrous approach to stakeholder management is conducive to stakeholders’ commitment to cooperate for the sustainable well-being of the firm and, second, that firm strategy and key decision makers’ ethical commitment moderate the relationship between an ambidextrous stakeholder management and stakeholder commitment to cooperate. Furthermore, drawing on this theoretical framework, I attempt to address the call for the integration of strategy and ethics by proposing a three-level conceptual model that distinguishes the objectives, the field, and the levers of integration. Finally, I outline a set of propositions that, taken together, represent a first attempt to develop a dynamic approach to stakeholder management. Copyright Springer Science+Business Media B.V. 2012

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  • Mario Minoja, 2012. "Stakeholder Management Theory, Firm Strategy, and Ambidexterity," Journal of Business Ethics, Springer, vol. 109(1), pages 67-82, August.
    • Handle: RePEc:kap:jbuset:v:109:y:2012:i:1:p:67-82
    DOI: 10.1007/s10551-012-1380-9
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    3. Iniesta, Julián & Verdugo, Miguel A. & Schalock, Robert L., 2023. "Organizational change and evidence-based practices in support services for people with intellectual and developmental disabilities," Evaluation and Program Planning, Elsevier, vol. 100(C).
    4. Oluyomi A. Osobajo & David Moore, 2017. "Who is Who? Identifying the Different Sub-groups of Secondary Stakeholders within a Community: A Case Study of the Niger Delta Region of Nigeria Communities," International Business Research, Canadian Center of Science and Education, vol. 10(9), pages 188-209, September.
    5. Jose-Luis Godos-Díez & Roberto Fernández-Gago & Laura Cabeza-García, 2015. "Business Education and Idealism as Determinants of Stakeholder Orientation," Journal of Business Ethics, Springer, vol. 131(2), pages 439-452, October.
    6. Donal Crilly, 2013. "Recasting Enterprise Strategy: Towards Stakeholder Research That Matters to General Managers," Journal of Management Studies, Wiley Blackwell, vol. 50(8), pages 1427-1447, December.
    7. Scandelius, Christina & Cohen, Geraldine, 2016. "Achieving collaboration with diverse stakeholders—The role of strategic ambiguity in CSR communication," Journal of Business Research, Elsevier, vol. 69(9), pages 3487-3499.
    8. Dina Tomsic, 2013. "Towards A Relational View Of Corporate Governance," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 9(2), pages 71-88.
    9. Sefa Hayibor & Colleen Collins, 2016. "Motivators of Mobilization," Journal of Business Ethics, Springer, vol. 139(2), pages 351-374, December.
    10. Laura Padilla-Angulo, 2020. "The impact of board diversity on strategic change: a stakeholder perspective," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(4), pages 927-952, December.
    11. Pantano, Eleonora & Priporas, Constantinos-Vasilios & Viassone, Milena & Migliano, Giuseppe, 2020. "Does the stakeholder engagement result in new drinks? Evidence from family owned SMEs," Journal of Business Research, Elsevier, vol. 119(C), pages 185-194.
    12. González-Ramos, M. Isabel & Guadamillas, Fátima & Donate, Mario J., 2023. "The relationship between knowledge management strategies and corporate social responsibility: Effects on innovation capabilities," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    13. Diego F. Uribe & Isabel Ortiz-Marcos & Ángel Uruburu, 2018. "What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability," Sustainability, MDPI, vol. 10(4), pages 1-23, April.
    14. McAdam, Maura & Miller, Kristel & McAdam, Rodney, 2016. "Situated regional university incubation: A multi-level stakeholder perspective," Technovation, Elsevier, vol. 50, pages 69-78.
    15. Zhang, Yan & Han, Yu-Lan, 2019. "Paradoxical leader behavior in long-term corporate development: Antecedents and consequences," Organizational Behavior and Human Decision Processes, Elsevier, vol. 155(C), pages 42-54.
    16. Merriam Haffar & Cory Searcy, 2017. "Classification of Trade-offs Encountered in the Practice of Corporate Sustainability," Journal of Business Ethics, Springer, vol. 140(3), pages 495-522, February.
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    19. Monfardini, Patrizio & Barretta, Antonio D. & Ruggiero, Pasquale, 2013. "Seeking legitimacy: Social reporting in the healthcare sector," Accounting forum, Elsevier, vol. 37(1), pages 54-66.
    20. Helena Ranängen, 2017. "Stakeholder management theory meets CSR practice in Swedish mining," Mineral Economics, Springer;Raw Materials Group (RMG);Luleå University of Technology, vol. 30(1), pages 15-29, April.

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