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How Do European SME Owner–Managers Make Sense of ‘Stakeholder Management’?: Insights from a Cross-National Study

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Author Info

  • Hans-Jörg Schlierer

    ()

  • Andrea Werner
  • Silvana Signori
  • Elisabeth Garriga
  • Heidi Weltzien Hoivik
  • Annick Rossem
  • Yves Fassin
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    Abstract

    The vast majority of empirical research on stakeholder management has traditionally focused on multinational corporations. Only in recent years, scholars have begun to pay attention to the stakeholder management concept in relation to small- and medium-sized enterprises (SMEs). The few existing studies in this area, however, discuss SMEs as a context free category or remain focused on single country analysis. This cross-national empirical research investigates SME owner–managers’ perceptions of stakeholder management in six European countries. The comparative analysis is followed by a discussion of how institutional, cultural and linguistic contexts can influence owner–managers’ sensemaking of stakeholder management. Our study questions the universality of specific management terms and proposes that more attention should be paid to the institutional, cultural and linguistic environments that shape economic activity in different parts of Europe. Copyright Springer Science+Business Media B.V. 2012

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    File URL: http://hdl.handle.net/10.1007/s10551-012-1378-3
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    Bibliographic Info

    Article provided by Springer in its journal Journal of Business Ethics.

    Volume (Year): 109 (2012)
    Issue (Month): 1 (August)
    Pages: 39-51

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    Handle: RePEc:kap:jbuset:v:109:y:2012:i:1:p:39-51

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    Web page: http://www.springerlink.com/link.asp?id=100281

    Related research

    Keywords: Comparative research; Language; National business environments; Sensemaking; Small- and medium-sized enterprises; Small business; Stakeholder management;

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    1. Angeloantonio Russo & Francesco Perrini, 2010. "Investigating Stakeholder Theory and Social Capital: CSR in Large Firms and SMEs," Journal of Business Ethics, Springer, vol. 91(2), pages 207-221, January.
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    12. Laura Albareda & Josep Lozano & Tamyko Ysa, 2007. "Public Policies on Corporate Social Responsibility: The Role of Governments in Europe," Journal of Business Ethics, Springer, vol. 74(4), pages 391-407, September.
    13. François Maon & Adam Lindgreen & Valérie Swaen, 2009. "Designing and Implementing Corporate Social Responsibility: An Integrative Framework Grounded in Theory and Practice," Journal of Business Ethics, Springer, vol. 87(1), pages 71-89, April.
    14. Angeloantonio Russo & Antonio Tencati, 2009. "Formal vs. Informal CSR Strategies: Evidence from Italian Micro, Small, Medium-sized, and Large Firms," Journal of Business Ethics, Springer, vol. 85(2), pages 339-353, April.
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