Measures of Effectiveness for Governmental Organizations
AbstractFor organizations whose objective is not necessarily the maximization of a financial quantity, there is little written in the economics and management literature about methods that quantify their effectiveness. Potential users of such methodologies are typically governmental organizations and agencies to whom Congress allocates funding periodically, but may also include many nonprofit organizations. Such research is importantly needed because government is no longer making outlay allocations on a merely historical basis, but is using as a criterion how effectively an organization uses its resources in meeting its objectives. In this paper we analyze the Maritime Safety Program of the U.S. Coast Guard (USCG), which is responsible for monitoring the quality of vessels that sail in U.S. waters, and present measures of effectiveness (MOEs) for the Program. We do this at two levels of activity: at an overall program level (Level I) and at a component activity level (Level II). Poisson models are used to construct the MOEs using data on maritime casualties (accidents) between 1990--1993 from the real-time Marine Safety Management System (MSMS) database maintained by the Coast Guard. A feature of the empirical methodology is the Bayesian imputation of missing data. The MOEs constructed here have at least four important uses. First, as the name suggests, they perform the function that financial quantities such as returns on equity or returns on sales perform for private-sector organizations---that is, they are indicators of efficiency. Second, they can be used as inputs into allocative decisions within the organization. For example, the Level II MOEs can be used as inputs into a programming problem that determines the optimal allocation of resources among component activities. Third, internal performance evaluation across USCG Programs or across Port Units (called Marine Safety Offices) can be based on their respective Level I MOEs. Fourth, and possibly the most important long-run consideration, MOEs provide the basis for better regulation by the government. Without MOEs the nature of regulation is probably suboptimal. By adopting these MOEs as criteria, it will be easier for the government to redesign those aspects of its regulation of the Coast Guard which curtail incentives.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by INFORMS in its journal Management Science.
Volume (Year): 45 (1999)
Issue (Month): 1 (January)
measures of effectiveness; government agencies; Poisson models; missing data;
You can help add them by filling out this form.
CitEc Project, subscribe to its RSS feed for this item.
- Muehlenbachs, Lucija & Staubli, Stefan & Cohen, Mark A., 2013. "The Effect of Inspector Group Size and Familiarity on Enforcement and Deterrence," IZA Discussion Papers 7876, Institute for the Study of Labor (IZA).
- maurice moffett & alok k. bohara & kishore gawande, 2005. "Governance and Performance: Theory-Based Evidence from US Coast Guard Inspections," Public Economics 0505002, EconWPA.
- Singer, Marcos & Donoso, Patricio & Poblete, Francisco, 2002. "Semi-autonomous planning using linear programming in the Chilean General Treasury," European Journal of Operational Research, Elsevier, vol. 140(2), pages 517-529, July.
- Muehlenbachs, Lucija & Staubli, Stefan & Cohen, Mark A., 2013. "The Effect of Inspector Group Size and Familiarity on Enforcement and Deterrence," Discussion Papers dp-13-36, Resources For the Future.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Mirko Janc).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.