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Research in Management Information Systems: The Minnesota Experiments

Author

Listed:
  • Gary W. Dickson

    (University of Minnesota)

  • James A. Senn

    (State University of New York--Binghamton)

  • Norman L. Chervany

    (University of Minnesota)

Abstract

The use of computer based information-decision systems to support decision making in organizations has increased significantly in the last decade. Very little effort has been devoted, however, to determine what relationships exist between the structure of information presented for decision making and the ensuing effectiveness of the decision. This article summarizes a series of experiments. The Minnesota Experiments, which were conducted to examine the significance of various information system characteristics on decision activity. Several research programs administered in the period 1970-1975 are discussed in this paper. By varying the manner in which information was provided to participants in each experiment, the impact of various information system characteristics and individual differences on decision effectiveness was investigated. Analysis of the results shows that, in many cases, the decisions/decision-making process of the participants was affected by the information system structure and/or attributes of individual decision makers. The results suggest guidelines for the designers of information systems and fruitful avenues for continued research.

Suggested Citation

  • Gary W. Dickson & James A. Senn & Norman L. Chervany, 1977. "Research in Management Information Systems: The Minnesota Experiments," Management Science, INFORMS, vol. 23(9), pages 913-934, May.
    • Handle: RePEc:inm:ormnsc:v:23:y:1977:i:9:p:913-934
    DOI: 10.1287/mnsc.23.9.913
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    Citations

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    Cited by:

    1. Gelderman, M., 1995. "Factors affecting the success of management support systems: analysis and meta-analysis," Serie Research Memoranda 0020, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    2. Brian L. Dos Santos & Zhiqiang (Eric) Zheng & Vijay S. Mookerjee & Hongyu Chen, 2012. "Are New IT-Enabled Investment Opportunities Diminishing for Firms?," Information Systems Research, INFORMS, vol. 23(2), pages 287-305, June.
    3. Kleijnen, J.P.C., 1977. "Operations research and computers," Other publications TiSEM a32ddec4-cafb-4dfa-93f6-6, Tilburg University, School of Economics and Management.
    4. Rajiv D. Banker & Robert J. Kauffman, 2004. "50th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science," Management Science, INFORMS, vol. 50(3), pages 281-298, March.
    5. Kleijnen, J.P.C., 1979. "Simulation in the evaluation of management information systems : An overview and evaluation," Research Memorandum FEW 81, Tilburg University, School of Economics and Management.
    6. Jonghak Sun, 2017. "The effect of information technology on IT-facilitated coordination, IT-facilitated autonomy, and decision-makings at the individual level," Applied Economics, Taylor & Francis Journals, vol. 49(2), pages 138-155, January.
    7. Petersen, Knut & Patzke, Henning, 1986. "Individuelles Informationsverhalten als Gegenstand des "Behavioral Accounting": Eine Meta-Analyse der empirischen Forschung," Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel 177, Christian-Albrechts-Universität zu Kiel, Institut für Betriebswirtschaftslehre.
    8. Schmidt, Reinhart, 1983. "The usage of an interactive modeling system," Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel 127, Christian-Albrechts-Universität zu Kiel, Institut für Betriebswirtschaftslehre.
    9. Goodwin, Paul & Fildes, Robert & Lawrence, Michael & Nikolopoulos, Konstantinos, 2007. "The process of using a forecasting support system," International Journal of Forecasting, Elsevier, vol. 23(3), pages 391-404.
    10. Casimir, R.J., 1986. "DSS, information systems and management games," Other publications TiSEM 1ea4f0cb-0ee6-41bb-8b37-d, Tilburg University, School of Economics and Management.
    11. Berthon, Pierre R. & Pitt, Leyland F. & Morris, Michael H., 1998. "The Impact of Individual and Organizational Factors on Problem Perception: Theory and Empirical Evidence from the Marketing-Technical Dyad," Journal of Business Research, Elsevier, vol. 42(1), pages 25-38, May.
    12. Eom, Sean B., 1998. "Relationships between the decision support system subspecialities and reference disciplines: An empirical investigation," European Journal of Operational Research, Elsevier, vol. 104(1), pages 31-45, January.
    13. Yael Albo & Joel Lanir & Sheizaf Rafaeli, 2019. "A Conceptual Framework for Visualizing Composite Indicators," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 141(1), pages 1-30, January.

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