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Management Information Systems: Appreciation and Involvement

Author

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  • E. Burton Swanson

    (Studiengruppe für Systemforschung, Hiedelberg)

Abstract

Failures in the implementation of management information systems ("MIS's") can be attributed in part to a lack of managerial "involvement" and "appreciation." The concepts of involvement and appreciation are defined, and their measurement in a real-world research setting is presented. The testing of several hypotheses in this setting indicates that managers who involve themselves with the MIS will appreciate the system, and that managers who are uninvolved will be unappreciative.

Suggested Citation

  • E. Burton Swanson, 1974. "Management Information Systems: Appreciation and Involvement," Management Science, INFORMS, vol. 21(2), pages 178-188, October.
  • Handle: RePEc:inm:ormnsc:v:21:y:1974:i:2:p:178-188
    DOI: 10.1287/mnsc.21.2.178
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    Cited by:

    1. Gelderman, M., 1995. "Factors affecting the success of management support systems: analysis and meta-analysis," Serie Research Memoranda 0020, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    2. John W. Boudreau, 2004. "50th Anniversary Article: Organizational Behavior, Strategy, Performance, and Design in Management Science," Management Science, INFORMS, vol. 50(11), pages 1463-1476, November.
    3. Mohd Sazili Shahibi & Azlinda Saidin & Tengku Adil Tengku Izhar, 2016. "A Framework Based on Human Resource Management Information System (HRMIS) for the Evaluation of Users Satisfaction," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(10), pages 62-76, October.
    4. Rajiv D. Banker & Robert J. Kauffman, 2004. "50th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science," Management Science, INFORMS, vol. 50(3), pages 281-298, March.
    5. Boakye, Kwabena G. & McGinnis, Thomas & Prybutok, Victor R. & Paswan, Audhesh K., 2014. "Development of a service continance model with IT service antecedents," Journal of Retailing and Consumer Services, Elsevier, vol. 21(5), pages 717-724.
    6. Bernd W. Wirtz & Oliver Tuna Kurtz, 2017. "Determinants of Citizen Usage Intentions in e-Government: An Empirical Analysis," Public Organization Review, Springer, vol. 17(3), pages 353-372, September.
    7. Sahin, Izzet & Zahedi, Fatemeh (Mariam), 2000. "Optimal policies under risk for changing software systems based on customer satisfaction," European Journal of Operational Research, Elsevier, vol. 123(1), pages 175-194, May.
    8. Aladwani, Adel M. & Dwivedi, Yogesh K., 2018. "Towards a theory of SocioCitizenry: Quality anticipation, trust configuration, and approved adaptation of governmental social media," International Journal of Information Management, Elsevier, vol. 43(C), pages 261-272.
    9. Shwu-Ing Wu & Hao-Ping Hsu, 2018. "Influence of Tourism Frequency on Association Model of Ecotourism Action," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 10(1), pages 107-125, March.
    10. Shwu-Ing Wu & Ya-Chen Chuang, 2018. "Effects of the Experience in Using the Third-Party Payment on the Payment Model of Online Shopping," International Journal of Business and Management, Canadian Center of Science and Education, vol. 13(7), pages 107-107, June.
    11. José María Moreno-Jiménez & Cristina Pérez-Espés & Pilar Rivera-Torres, 2020. "Relevant Aspects for an EF3-Evaluation of E-Cognocracy," Mathematics, MDPI, vol. 8(2), pages 1-19, February.

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