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High performance and the transformation of work? The implications of alternative work practices for the experience and outcomes of work

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  • John Godard
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    Abstract

    Using data from a 1997 telephone survey of 508 employed Canadians, the author explores the implications for workers of alternative work practices (AWPs) associated with the high-performance model. There are three main findings. First, moderate levels of AWP adoption were associated with increased "belongingness," empowerment, task involvement, and ultimately job satisfaction, esteem, commitment, and citizenship behavior. At higher levels of adoption, however, these associations declined in magnitude and even became negative. AWP adoption was also associated with more stressful work. Second, whereas traditional (that is, supervised) group or team systems represented a substantial improvement over individualized work arrangements, "lean" and "team" forms of work organization associated with the high-performance model did not. Third, although team-based work and information sharing had positive effects, team autonomy and responsibility for a good or service-both associated with the high-performance model-had negative effects, as did "Just-in-Time" (JIT) systems and re-engineering programs. (Author's abstract.)

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    Bibliographic Info

    Article provided by ILR Review, Cornell University, ILR School in its journal ILR Review.

    Volume (Year): 54 (2001)
    Issue (Month): 4 (July)
    Pages: 776-805

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    Handle: RePEc:ilr:articl:v:54:y:2001:i:4:p:776-805

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    Cited by:
    1. Peter Cappelli & Monika Hamori, 2007. "Are Franchises Bad Employers?," NBER Working Papers 13327, National Bureau of Economic Research, Inc.
    2. Petri Böckerman & Edvard Johansson & Antti Kauhanen, 2012. "Innovative work practices and sickness absence: what does a nationally representative employee survey tell?," Industrial and Corporate Change, Oxford University Press, vol. 21(3), pages 587-613, June.
    3. Rosa, Julio & Morissette, Rene, 2003. "Alternative Work Practices and Quit Rates: Methodological Issues and Empirical Evidence for Canada," Analytical Studies Branch Research Paper Series 2003199e, Statistics Canada, Analytical Studies Branch.
    4. repec:lan:wpaper:3020 is not listed on IDEAS
    5. Heywood, John S. & Siebert, W. Stanley & Wei, Xiangdong, 2005. "High Performance Workplaces and Family Friendly Practices: Promises Made and Promises Kept," IZA Discussion Papers 1812, Institute for the Study of Labor (IZA).
    6. Erling Barth & Alex Bryson & Harald Dale-Olsen, 2009. "How Does Innovation Affect Worker Well-being?," CEP Discussion Papers dp0953, Centre for Economic Performance, LSE.
    7. Carl Rhodes & Geraint Harvey, 2012. "Agonism and the Possibilities of Ethics for HRM," Journal of Business Ethics, Springer, vol. 111(1), pages 49-59, November.
    8. Gupta, Vishal, . "Development of a Causal Framework linking High Perofrmance HRM Practices, Positive Psychological Capital, Creative Behaviours," IIMA Working Papers WP2013-03-05, Indian Institute of Management Ahmedabad, Research and Publication Department.
    9. repec:ilo:ilowps:374049 is not listed on IDEAS
    10. Jed Devaro & Fidan Ana Kurtulus, 2011. "What types of organizations benefit from teams, and how do they benefit?," UMASS Amherst Economics Working Papers, University of Massachusetts Amherst, Department of Economics 2011-16, .
    11. Derek C. Jones & Srecko Goic, 2010. "Do Innovative Workplace Practices Foster Mutual Gains? Evidence From Croatia," William Davidson Institute Working Papers Series wp993, William Davidson Institute at the University of Michigan.
    12. Maria da Conceição Cerdeira & Ilona Kovács, 2008. "Job quality in Europe: the North-South divide," Enterprise and Work Innovation Studies, Universidade Nova de Lisboa, IET/CESNOVA-Research on Enterprise and Work Innovation, Faculty of Science and Technology, vol. 4(4), pages 21-47, November.
    13. Nicolai Foss, 2002. "New Organizational Forms - Critical Perspectives," International Journal of the Economics of Business, Taylor & Francis Journals, vol. 9(1), pages 1-8.

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