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Employee involvement and organizational citizenship: Implications for labor law and "lean production."

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  • Peter Cappelli
  • Nikolai Rogovsky
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    Abstract

    Using data from surveys of employees and their supervisors in eight companies in 1992, the authors examine how each of two forms of employee involvement affected an important dimension of individual performance, organizational citizenship behavior (OCB), defined as individual discretionary behavior that promotes the organization and is not explicitly rewarded. Involvement in work organization increased OCB both indirectly, by changing the job characteristics of individual tasks, and directly, independent of such changes. In contrast, involvement in decisions governing employment practices had only small indirect effects on OCB and no direct effect. These results inform the contemporary debate in labor law concerning the appropriate scope for employee involvement plans as well as the debate about the mechanism through which new production systems affect employee performance. (Abstract courtesy JSTOR.)

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    Bibliographic Info

    Article provided by ILR Review, Cornell University, ILR School in its journal ILR Review.

    Volume (Year): 51 (1998)
    Issue (Month): 4 (July)
    Pages: 633-653

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    Handle: RePEc:ilr:articl:v:51:y:1998:i:4:p:633-653

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    Cited by:
    1. Panos, Georgios & Theodossiou, Ioannis, 2009. "Union Mediation and Adaptation to Reciprocal Loyalty Arrangements," MPRA Paper 15471, University Library of Munich, Germany.
    2. Guy Paré & Michel Tremblay, 2000. "The Impact of Human Resources Practices on IT Personnel Commitment, Citizenship Behaviors and Turnover Intentions," CIRANO Working Papers, CIRANO 2000s-27, CIRANO.
    3. Maria da Conceição Cerdeira & Ilona Kovács, 2008. "Job quality in Europe: the North-South divide," Enterprise and Work Innovation Studies, Universidade Nova de Lisboa, IET/CESNOVA-Research on Enterprise and Work Innovation, Faculty of Science and Technology, vol. 4(4), pages 21-47, November.
    4. Lanfranchi, Joseph & Pekovic, Sanja, 2014. "How green is my firm? Workers' attitudes and behaviors towards job in environmentally-related firms," Ecological Economics, Elsevier, Elsevier, vol. 100(C), pages 16-29.

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