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The impact of computers on the employment of clerks and managers

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Author Info
Paul Osterman
Abstract

This paper investigates how the increased use of computers affects clerical and managerial employment. The author hypothesizes that the much-discussed displacement effect-computers taking over for clerks-is offset at least in part by complementary effects. For example, computers may increase clerical and managerial employment by lowering unit cost, thus expanding production, and by inducing structural reorganization of the firm. Analyzing new data from a national survey of computer installations by industry, the author finds that the net effect of computers in 1972-78 was to depress the employment of clerks and managers substantially, but that the pattern over time-a larger displacement effect in the first few years, followed by increased clerical and managerial employment-supports the bureaucratic reorganization hypothesis. (Abstract courtesy JSTOR.)

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Publisher Info
Article provided by ILR Review, ILR School, Cornell University in its journal ILR Review.

Volume (Year): 39 (1986)
Issue (Month): 2 (January)
Pages: 175-186
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Handle: RePEc:ilr:articl:v:39:y:1986:i:2:p:175-186

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  1. Frances X. Frei & Patrick T. Harker & Larry W. Hunter, . "Innovation in Retail Banking," Center for Financial Institutions Working Papers 97-48, Wharton School Center for Financial Institutions, University of Pennsylvania. [Downloadable!]
  2. Ernst R. Berndt & Catherine J. Morrison & Larry S. Rosenblum, 1992. "High-Tech Capital Formation and Labor Composition in U.S. Manufacturing Industries: An Exploratory Analysis," NBER Working Papers 4010, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
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  3. Edward N. Wolff, 2005. "Computerization and Rising Unemployment Duration," Eastern Economic Journal, Eastern Economic Association, vol. 31(4), pages 507-536, Fall. [Downloadable!]
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