Nicholas G. Rupp () (Department of Economics, East Carolina University. Greenville, NC 27858-4353, U.S.A.) Tejashree Sayanak () (Department of Economics, Southern Illinois University. Carbondale, IL 62901, U.S.A.)
Additional information is available for the following
registered author(s):
This paper addresses the question of whether low cost carriers provide low quality service. Considerable work has been done on various aspects of airline service quality, including: examining the causes of flight delays and cancellations, investigating service quality during irregular airport operations, and exploring the link between on-time performance and airline ticket prices. Little research has been conducted, however, on the performance of low cost carriers. This paper attempts to fill this void in the literature by examining the on-time performance of six million domestic flights in 2006. We find considerable evidence indicating that low cost carriers offer more reliable flight schedules.
Download Info
To download:
If you experience problems downloading a file, check if you have the
proper application to
view it first. Information about this may be contained
in the File-Format links below. In case of further problems read
the IDEAS help
page. Note that these files are not on the IDEAS
site. Please be patient as the files may be large.
Publisher Info
Article provided by Ilades-Georgetown University, Economics Department in its journal Revista de Analisis Economico.