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Knowledge management in businesses using service-oriented architecture – a practical implementation of Topic Maps using a case study of Amazon

Author

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  • Meghana Rao
  • Tugrul U. Daim

Abstract

The paper illustrates the complexity of data management in organisations, which are moving from simple database access architecture to a Service-Oriented Architecture (SOA). The practical application of Topic Maps as a knowledge management tool in an SOA setting to capture/search/use existing data and use it in different contexts based on the user is illustrated using Amazon's software architecture as an example.

Suggested Citation

  • Meghana Rao & Tugrul U. Daim, 2010. "Knowledge management in businesses using service-oriented architecture – a practical implementation of Topic Maps using a case study of Amazon," International Journal of Services, Economics and Management, Inderscience Enterprises Ltd, vol. 2(1), pages 59-79.
    • Handle: RePEc:ids:injsem:v:2:y:2010:i:1:p:59-79
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    Cited by:

    1. Tugrul Daim & Nuri Basoglu & Banu Kargin & Kenny Phan, 2014. "Service Innovation Adoption: the Case of Value-Added Mobile Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 5(4), pages 784-802, December.

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