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Sustaining quality management: case study at Sanyo Semiconductor (Thailand)

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Author Info

  • Kongkiti Phusavat
  • Sakulrat Songnisai
  • Bordin Rassameethes
  • Tauno Kekale
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    Abstract

    The study illustrates the application of the System Engineering-Capability Maturity Model (SE-CMM) for sustaining and improving quality-management practices. This study takes place at Sanyo Semiconductor Thailand (SSTH) during June–December 2007 with extensive support and cooperation from its top management. The checklist, adapted from the SE-CMM and uniquely designed for the SSTH, is developed to evaluate the strength of ISO 9001:2000 practices among the company's functional units. The results show that the production function exceeds the SE-CMM level 4. The overall findings are generally consistent with top management's viewpoint. The research benefits include knowledge sharing and transfer in regard to ISO 9001:2000 practices across the SSTH functions. Furthermore, the SE-CMM framework can potentially strengthen its supply-chain management. In conclusion, the SE-CMM helps sustain and strengthen the SSTH's quality management.

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    File URL: http://www.inderscience.com/link.php?id=20018
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    Bibliographic Info

    Article provided by Inderscience Enterprises Ltd in its journal Int. J. of Sustainable Economy.

    Volume (Year): 1 (2008)
    Issue (Month): 1 ()
    Pages: 85-99

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    Handle: RePEc:ids:ijsuse:v:1:y:2008:i:1:p:85-99

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    Web page: http://www.inderscience.com/browse/index.php?journalID=301

    Related research

    Keywords: CMM; capability maturity model; knowledge management; quality management; sustainability; Sanyo Semiconductor; Thailand; system engineering; sustainable economy; sustainable development; ISO 9000:2000; ISO 9001; quality standards; knowledge sharing; knowledge transfer; supply chain management; SCM.;

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