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Enabling mGovernment: a framework and a case study

Author

Listed:
  • Constantinos K. Coursaris
  • Clayton Boylan
  • Jim Taylor

Abstract

Organisations are increasingly turning to Content Management Systems (CMS) to handle the delivery of information to stakeholders. For companies hoping to supply to the mobile demand there are two options: either create duplicate information for mobile devices or leverage their existing CMS data. As the creation of duplicate information is often excessively time consuming and costly, leveraging existing content and repurposing it to a mobile friendly format is the optimal route. This paper explores the case of Oakland County's eGovernment in this endeavor, and proposes a three-stage approach involving a Process Transformation Framework (PTF), a Mobile Content Platform (MCP), and an Asset Leverage Strategy (ALS), that affords flexibility, scalability and reuse of existing digital content by organisations for the mobile channel. In addition, the requisite market research to identify the web content and services of greatest value proposition to a government's constituents (residents) is presented.

Suggested Citation

  • Constantinos K. Coursaris & Clayton Boylan & Jim Taylor, 2012. "Enabling mGovernment: a framework and a case study," International Journal of Electronic Finance, Inderscience Enterprises Ltd, vol. 6(1), pages 79-101.
    • Handle: RePEc:ids:ijelfi:v:6:y:2012:i:1:p:79-101
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    References listed on IDEAS

    as
    1. Aderonke A. Adesina & J. Olawande Daramola & Charles K. Ayo, 2010. "A SOA-based framework for e-procurement in multi-organisations," International Journal of Electronic Finance, Inderscience Enterprises Ltd, vol. 4(2), pages 156-170.
    2. Chen Lingfen & Derek Woods & Kevin Curran & Jonathan Doherty, 2010. "Mobile development environments for electronic finance," International Journal of Electronic Finance, Inderscience Enterprises Ltd, vol. 4(2), pages 99-119.
    3. Francis Kofi Andoh-Baidoo & Marco A. Villarreal & Lai C. Liu & Perpetual Wuddah-Martey, 2010. "An exploratory study to examine the success of electronic banking systems implementation in a developing nation," International Journal of Electronic Finance, Inderscience Enterprises Ltd, vol. 4(3), pages 221-235.
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