Target-Oriented Approach to Identification of Business Processes of a Company
AbstractThe article identifies essence of the procedure of identification of business processes and its place in creation of a process model of a company. It shapes a set of properties of the business process, which should be determined at its identification. It considers approaches to construction of a process model of a company and identifies its advantages and shortcomings. It considers procedures of structurisation and identification of business processes of a company, which are alternative ones by direction of movement along levels of its hierarchy. It demonstrates that the goal (task), at achievement of which a business process is directed, directly identifies its boundaries at exit and indirectly (through production and management technology of a company and in accordance with the accepted level of detailing business processes) - boundaries at entry. The offered approach to identification of business processes on the basis of its goals is illustrated by an example of sales activity of a company.
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Bibliographic InfoArticle provided by RESEARCH CENTRE FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS (KHARKIV, UKRAINE), Kharkiv National University of Economics in its journal Business Inform.
Volume (Year): (2013)
Issue (Month): 2 ()
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Web page: http://www.business-inform.net
business process; identification of a business process; boundaries of a business process; goals of a business process; purchase funnel;
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