Studying Impact of price Satisfaction on Loyalty: a Case Study in Electric Generating Plant Snowa
AbstractIn recent years, an increasing understanding of the necessity of making long-term relationships has been created between purchasers of commodities with services and their suppliers. This enterprise particularly confirms that long-term relationships can result in beneficial effects such as: increasing incomes, improving the right quality and related services and also improving productivity. price satisfaction is an important factor, affecting on seller-buyer relationships, since price is one of the most flexible combined factors of marketing and it is exposed to some changes after changing the characteristics of products and services. The main objective of this study is to investigate the impact of price satisfaction on loyalty of SNOWA electronic manufacturing factory located in the industrial town of Moorche-Khort in Isfahan. This is a descriptive study and also from objective perspective is an applied research. Data collection, questionnaire question its validity using the numbers 30 faculty members, advisors and specialists and management experts and its reliability by Cronbach's alpha index was equal to 0/935.The statistical population of this study, the employees and managers of sales department and marketing are 92 persons and 80 of them have been asked questions(return rate:89%). SPSS and AMOS software has been used For data analysis and hypotheses testing. The achieved results of statistical analysis validate and confirm the price reliability variables influence, relative price, Price-quality ratio and price fairness, price transparency effect on loyalty.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences in its journal International Journal of Academic Research in Accounting, Finance and Management Sciences.
Volume (Year): 3 (2013)
Issue (Month): 4 (October)
Contact details of provider:
Web page: http://hrmars.com/index.php/pages/detail/Accounting-Finance-Journal
Price satisfaction; Loyalty; Snowa Company;
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Mayhew, Glenn E & Winer, Russell S, 1992. " An Empirical Analysis of Internal and External Reference Prices Using Scanner Data," Journal of Consumer Research, University of Chicago Press, vol. 19(1), pages 62-70, June.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Hassan Danial Aslam).
If references are entirely missing, you can add them using this form.