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The Quality System €“ Major Key In The Touristic Services


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  • BUSUIOC, Marian Florin
  • BUDACIA, Andreea
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    In present, the tourism has become a social and economic phenomenon, with an important influence on the future of the world society. Since tourism tends to become a more and more important branch of the economic activity, it is essential to think about the quality of the touristic offer which has to be considered and designed in connection with the requirements of the demand that grows simultaneously with social and political changes. The quality system is made of a set of procedures whose management in an enterprise, is closely connected with the economic efficiency. The novelty of the system consists in directing the quality control towards the conception – designing stage with the aim of shortcomings  prevention  and  towards  the  last  stage  which  is  the  consumer’s  use.

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    Bibliographic Info

    Article provided by Holistic Marketing Management in its journal Holistic Marketing Management.

    Volume (Year): 2 (2012)
    Issue (Month): 4 (September)
    Pages: 43-47

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    Handle: RePEc:hmm:journl:v:2:y:2012:i:4:p:43-47

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    Related research

    Keywords: Tourism; the quality system; objectives of the quality insurance system; the touristic offer;

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