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Satisfacción en la atención de usuarios de la biblioteca de la Universidad Bolivariana de Venezuela de Maturín, estado Monagas

Author

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  • Lisbeth Teresa Alvarez Hernández

Abstract

Los servicios de de atención a los usuarios de la Universidad Bolivariana de Maturín, estado Monagas están regidos por normas y pautas internacionales, entre ellas 'Normas y directrices para bibliotecas universitarias y científicas, elaboradas por REBIUN, Normas para Bibliotecas Universitarias: evaluación de la eficacia, entre otras, donde se garantiza a todos los usuarios que asisten a la Biblioteca la atención oportuna y calidad de la información que permitan la satisfacción del usuario.

Suggested Citation

  • Lisbeth Teresa Alvarez Hernández, 2013. "Satisfacción en la atención de usuarios de la biblioteca de la Universidad Bolivariana de Venezuela de Maturín, estado Monagas," Cuadernos de Educación y Desarrollo, Servicios Académicos Intercontinentales SL. Hasta 31/12/2022, issue 34, April.
    • Handle: RePEc:erv:cedced:y:2013:i:34:1
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