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Knowledge management and innovativeness: The role of organizational climate and structure


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  • Chung-Jen Chen
  • Jing-Wen Huang
  • Yung-Chang Hsiao
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    Purpose – The purpose of this paper is to investigate the effects of organizational climate and structure on knowledge management and firm innovativeness from the social capital and social network perspectives. Design/methodology/approach – The empirical study employed a questionnaire approach. The sample for this study was drawn from the population of the top 5,000 Taiwanese firms listed in the yearbook published by the China Credit Information Service Incorporation. Regression analysis was used to test the hypotheses in a sample of 146 Taiwanese firms. Findings – The findings suggest that knowledge management is positively related to firm innovativeness. In addition, the effect of knowledge management on innovativeness is positively moderated by supportive climate and decentralized, integrated, and less formalized structure. The study also examines the effects of organizational climate and structure on knowledge management and the results indicate that innovative and supportive climate are positively related to knowledge management. When the organizational structure is less formalized, more decentralized and integrated, knowledge management is more enhanced. Practical implications – Firms need to be aware of the critical role of organizational structure and climate in the transition process of knowledge management to innovative products or services. Originality/value – This study contributes to the literature by investigating the relationships among organizational contexts of climate and structure, knowledge management, and firm innovativeness from the social capital and social network perspectives.

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    Bibliographic Info

    Article provided by Emerald Group Publishing in its journal International Journal of Manpower.

    Volume (Year): 31 (2010)
    Issue (Month): 8 (November)
    Pages: 848-870

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    Handle: RePEc:eme:ijmpps:v:31:y:2010:i:8:p:848-870

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    Postal: Emerald Group Publishing, Howard House, Wagon Lane, Bingley, BD16 1WA, UK

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    1. William G Egelhoff, 1991. "Information-Processing Theory and the Multinational Enterprise," Journal of International Business Studies, Palgrave Macmillan, vol. 22(3), pages 341-368, September.
    2. Autio, Erkko & Hameri, Ari-Pekka & Vuola, Olli, 2004. "A framework of industrial knowledge spillovers in big-science centers," Research Policy, Elsevier, vol. 33(1), pages 107-126, January.
    3. Linda Argote & Bill McEvily & Ray Reagans, 2003. "Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes," Management Science, INFORMS, vol. 49(4), pages 571-582, April.
    4. Germain, Richard, 1996. "The role of context and structure in radical and incremental logistics innovation adoption," Journal of Business Research, Elsevier, vol. 35(2), pages 117-127, February.
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    Cited by:
    1. Yung-Chang Hsiao & Chung-Jen Chen & Shao-Chi Chang, 2011. "Knowledge management capacity and organizational performance: the social interaction view," International Journal of Manpower, Emerald Group Publishing, vol. 32(5/6), pages 645-660, September.


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