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Patterns of innovation in hospitality firms: the spanish case


Author Info

  • M.ª Concepción López Fernández

    (Universidad de Cantabria)

  • Ana M.ª Serrano Bedia

    (Universidad de Cantabria)

  • Raquel Gómez López

    (Universidad de Cantabria)

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    The aim of this paper is to contribute to the understanding of innovation patterns in hospitality firms. To this end, we have use a representative sample of 443 Spanish hospitality firms (NACE-55) taken from the Third Community Innovation Survey (CIS-3), which is based on the revised version of the Oslo Manual. For the attainment of the objective of the paper we carry out, on the first place, a descriptive analysis to provide empirical evidence on a variety of aspects of innovation activities in hospitality firms. On the second place, we carry out a multivariate analysis and, in particular factor and cluster analysis to identify innovation patterns. The results confirm the existence of 5 clusters or patterns of innovation among hospitality firms that we have called "high process-innovating firms", "high product-innovating firms", "traditional process-oriented firms", "innovative low cooperated firms", and "innovative strongly cooperated firms".

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    Bibliographic Info

    Article provided by Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE) in its journal Cuadernos de Gestión.

    Volume (Year): 11 (2011)
    Issue (Month): 01 ()
    Pages: 59-74

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    Handle: RePEc:ehu:cuader:20111103

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    Postal: Instituto de Economía Aplicada a la Empresa Avda Lehendakari Aguirre 83 CP 48015 Bilbao (Vizcaya) Spain
    Phone: + 34 94 601 3871
    Fax: + 34 94 601 3710
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    Postal: Instituto de Economía Aplicada a la Empresa, Revista Cuadernos de Gestión, Facultad de CC. Económicas y Empresariales, Universidad del País Vasco, Avda. Lehendakari Aguirre 83, 48015 Bilbao, Spain

    Related research

    Keywords: Hospitality firms; innovation patterns; technological innovation; CIS-3;

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