Influence of 3PL service offerings on client performance in India
AbstractThis paper examines, in the context of outsourcing, the effects of improving the performance indicators of a client to the services offered by a 3PL provider. A research model has been developed and four research hypotheses are analyzed empirically using multiple regression analysis. The results point out that there is a positive influence in the performance indicators for clients who are in association with a 3PL provider. It is proved that the clients distinguish a 3PL provider as providing them with a potential pathway to a more innovative business model. The theoretical, managerial and research implications are also highlighted.
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Bibliographic InfoArticle provided by Elsevier in its journal Transportation Research Part E: Logistics and Transportation Review.
Volume (Year): 47 (2011)
Issue (Month): 2 (March)
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Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/600244/description#description
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