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Workload and job satisfaction among general practitioners: A review of the literature

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  • Groenewegen, Peter P.
  • Hutten, Jank B. F.

Abstract

The workload of general practitioners (GPs) is an important issue in health care systems with capitation payment for GPs services. This article reviews the literature on determinants and consequences of workload and job satisfaction of GPs. Determinants of workload are located on the demand side (list size and composition of the patient population) and the supply side (organization of the practice and personal characteristics of the GP). The effects of workload and job satisfaction on workstyle and quality of work have been reviewed. The length of consultations or booking intervals seems to be an important restriction for workstyle and quality of work.

Suggested Citation

  • Groenewegen, Peter P. & Hutten, Jank B. F., 1991. "Workload and job satisfaction among general practitioners: A review of the literature," Social Science & Medicine, Elsevier, vol. 32(10), pages 1111-1119, January.
    • Handle: RePEc:eee:socmed:v:32:y:1991:i:10:p:1111-1119
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    Citations

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    Cited by:

    1. Carlos Lerner & Karl Claxton, 1994. "Modelling the behaviour of general practitioners: a theoretical foundation for studies of fundholding," Working Papers 116chedp, Centre for Health Economics, University of York.
    2. Patricia Gray & Sipho Senabe & Nisha Naicker & Spo Kgalamono & Annalee Yassi & Jerry M. Spiegel, 2019. "Workplace-Based Organizational Interventions Promoting Mental Health and Happiness among Healthcare Workers: A Realist Review," IJERPH, MDPI, vol. 16(22), pages 1-22, November.
    3. Ahmet Erkuş & Mine Afacan Fındıklı, 2021. "Workplace Happiness: A Research on the Effects of Workplace Environment and Psychological Capital," Istanbul Management Journal, Istanbul University Business School, vol. 0(91), pages 1-24, December.

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