IDEAS home Printed from https://ideas.repec.org/a/eee/socmed/v101y2014icp107-112.html
   My bibliography  Save this article

Teaching hospital performance: Towards a community of shared values?

Author

Listed:
  • Mauro, Marianna
  • Cardamone, Emma
  • Cavallaro, Giusy
  • Minvielle, Etienne
  • Rania, Francesco
  • Sicotte, Claude
  • Trotta, Annarita

Abstract

This paper explores the performance dimensions of Italian teaching hospitals (THs) by considering the multiple constituent model approach, using measures that are subjective and based on individual ideals and preferences. Our research replicates a study of a French TH and deepens it by adjusting it to the context of an Italian TH. The purposes of this research were as follows: to identify emerging views on the performance of teaching hospitals and to analyze how these views vary among hospital stakeholders. We conducted an in-depth case study of a TH using a quantitative survey method. The survey uses a questionnaire based on Parsons' social system action theory, which embraces the major models of organizational performance and covers three groups of internal stakeholders: physicians, caregivers and administrative staff. The questionnaires were distributed between April and September 2011. The results confirm that hospital performance is multifaceted and includes the dimensions of efficiency, effectiveness and quality of care, as well as organizational and human features. There is a high degree of consensus among all observed stakeholder groups about these values, and a shared view of performance is emerging. Our research provides useful information for defining management priorities to improve the performance of THs.

Suggested Citation

  • Mauro, Marianna & Cardamone, Emma & Cavallaro, Giusy & Minvielle, Etienne & Rania, Francesco & Sicotte, Claude & Trotta, Annarita, 2014. "Teaching hospital performance: Towards a community of shared values?," Social Science & Medicine, Elsevier, vol. 101(C), pages 107-112.
    • Handle: RePEc:eee:socmed:v:101:y:2014:i:c:p:107-112
    DOI: 10.1016/j.socscimed.2013.11.027
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0277953613006308
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.socscimed.2013.11.027?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Minvielle, Etienne & Sicotte, Claude & Champagne, François & Contandriopoulos, André-Pierre & Jeantet, Marine & Préaubert, Nathalie & Bourdil, Annie & Richard, Christian, 2008. "Hospital performance: Competing or shared values?," Health Policy, Elsevier, vol. 87(1), pages 8-19, July.
    2. Bravi, F. & Gibertoni, D. & Marcon, A. & Sicotte, C. & Minvielle, E. & Rucci, P. & Angelastro, A. & Carradori, T. & Fantini, M.P., 2013. "Hospital network performance: A survey of hospital stakeholders’ perspectives," Health Policy, Elsevier, vol. 109(2), pages 150-157.
    3. Blake, R. Todd & Massey, Anne P. & Bala, Hillol & Cummings, Jeff & Zotos, Angela, 2010. "Driving health IT implementation success: Insights from The Christ Hospital," Business Horizons, Elsevier, vol. 53(2), pages 131-138, March.
    4. Etienne Minvielle & Claude Sicotte & François Champagne & André-Pierre Contandriopoulos & Marine Jeantet & Nathalie Préaubert & Annie Bourdil & Christian Richard, 2008. "Hospital performance: Competing or shared values?," Post-Print hal-03477095, HAL.
    5. Koelewijn, Wout T. & Ehrenhard, Michel L. & Groen, Aard J. & van Harten, Wim H., 2012. "Intra-organizational dynamics as drivers of entrepreneurship among physicians and managers in hospitals of western countries," Social Science & Medicine, Elsevier, vol. 75(5), pages 795-800.
    6. Angelo A. Alonzo & Arthur B. Simon, 2008. "Have stethoscope, will travel: contingent employment among physician health care providers in the United States," Work, Employment & Society, British Sociological Association, vol. 22(4), pages 635-654, December.
    7. van der Geer, Eric & van Tuijl, Harrie F.J.M. & Rutte, Christel G., 2009. "Performance management in healthcare: Performance indicator development, task uncertainty, and types of performance indicators," Social Science & Medicine, Elsevier, vol. 69(10), pages 1523-1530, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Guerrero, Isabelle & Mossé, Philippe R. & Rogers, Vaughan, 2009. "Hospital investment policy in France: Pathways to efficiency and the efficiency of the pathways," Health Policy, Elsevier, vol. 93(1), pages 35-40, November.
    2. Abelson, Julia & Allin, Sara & Grignon, Michel & Pasic, Dianna & Walli-Attaei, Marjan, 2017. "Uncomfortable trade-offs: Canadian policy makers’ perspectives on setting objectives for their health systems," Health Policy, Elsevier, vol. 121(1), pages 9-16.
    3. Mara Gorli & Serena Barello, 2021. "Patient Centredness, Values, Equity and Sustainability: Professional, Organizational and Institutional Implications," Sustainability, MDPI, vol. 13(23), pages 1-7, November.
    4. Kristel Gache & Henri Leleu & Gérard Nitenberg & France Woimant & Marie Ferrua & Etienne Minvielle, 2014. "Main barriers to effective implementation of stroke care pathways in France: a qualitative study," Post-Print hal-01509874, HAL.
    5. Bravi, F. & Gibertoni, D. & Marcon, A. & Sicotte, C. & Minvielle, E. & Rucci, P. & Angelastro, A. & Carradori, T. & Fantini, M.P., 2013. "Hospital network performance: A survey of hospital stakeholders’ perspectives," Health Policy, Elsevier, vol. 109(2), pages 150-157.
    6. Xiao Chen & Min Liu & Chaojie Liu & Fang Ruan & Yan Yuan & Change Xiong, 2020. "Job Satisfaction and Hospital Performance Rated by Physicians in China: A Moderated Mediation Analysis on the Role of Income and Person–Organization Fit," IJERPH, MDPI, vol. 17(16), pages 1-18, August.
    7. Main Naser Alolayyan & Khairul Anuar Mohd Ali & Fazli Idris, 2011. "The Impact Of Operational Flexibility On Hospital Performance In Jordanian Hospitals - Some Empirical Evidences," Journal of Global Management, Global Research Agency, vol. 2(1), pages 39-54, July.
    8. Irène Georgescu, 2012. "Communication de l'information et pressions financière interne: une étude exploratoire dans une organisation professionnelle," Post-Print hal-00690953, HAL.
    9. Anna Marina & Hari Wahyono & J.G. Nirbito & Bambang Sugeng, 2014. "Economic Literacy for the Basis of Organizational Performance Improvement: Evidence from Muhammadiyah Hospital Indonesia," Journal of Asian Scientific Research, Asian Economic and Social Society, vol. 4(11), pages 664-676, November.
    10. Gort, Marjan & Broekhuis, Manda & Regts, Gerdien, 2013. "How teams use indicators for quality improvement – A multiple-case study on the use of multiple indicators in multidisciplinary breast cancer teams," Social Science & Medicine, Elsevier, vol. 96(C), pages 69-77.
    11. Foglino, Silvia & Bravi, Francesca & Carretta, Elisa & Fantini, Maria Pia & Dobrow, Mark J. & Brown, Adalsteinn D., 2016. "The relationship between integrated care and cancer patient experience: A scoping review of the evidence," Health Policy, Elsevier, vol. 120(1), pages 55-63.
    12. Marciánová, Pavla & Pirožek, Petr, 2023. "The entrepreneurial orientation of general practitioners—Current theory and practice in the Czech Republic," Health Policy, Elsevier, vol. 131(C).
    13. Angel L. Meroño-Cerdan & Carolina López-Nicolas, 2013. "Understanding the drivers of organizational innovations," The Service Industries Journal, Taylor & Francis Journals, vol. 33(13-14), pages 1312-1325, October.
    14. Sabina Nuti & Guido Noto & Tommaso Grillo Ruggieri & Milena Vainieri, 2021. "The Challenges of Hospitals’ Planning & Control Systems: The Path toward Public Value Management," IJERPH, MDPI, vol. 18(5), pages 1-14, March.
    15. Maria Chiara Demartini & Valentina Beretta, 2020. "La gestione della cronicit? nelle aziende sanitarie: una rassegna della letteratura," MECOSAN, FrancoAngeli Editore, vol. 0(116), pages 7-30.
    16. Koelewijn, Wout T. & Ehrenhard, Michel L. & Groen, Aard J. & van Harten, Wim H., 2014. "Exploring personal interests of physicians in hospitals and specialty clinics," Social Science & Medicine, Elsevier, vol. 100(C), pages 93-98.
    17. Yoav Gal & Adiv Gal, 2019. "Knowledge Bias: Neo-feudalism and Other Reasons to Avoid Sharing Knowledge by Knowledge Workers," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(2), pages 826-848, June.
    18. Qiuhu Shao & Jingfeng Yuan & Jin Lin & Wei Huang & Junwei Ma & Hongxing Ding, 2021. "A SBM-DEA based performance evaluation and optimization for social organizations participating in community and home-based elderly care services," PLOS ONE, Public Library of Science, vol. 16(3), pages 1-25, March.
    19. Rajak, Manindra & Shaw, Krishnendu, 2019. "Evaluation and selection of mobile health (mHealth) applications using AHP and fuzzy TOPSIS," Technology in Society, Elsevier, vol. 59(C).
    20. Ingo Bode, 2013. "Processing Institutional Change in Public Service Provision," Public Organization Review, Springer, vol. 13(3), pages 323-339, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:socmed:v:101:y:2014:i:c:p:107-112. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/315/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.