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Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship

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  • Lynn, Michael
  • McCall, Michael

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File URL: http://www.sciencedirect.com/science/article/B6W5H-40PRGTY-6/2/18191d126e0f683dfcbbc7374757a183
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Bibliographic Info

Article provided by Elsevier in its journal The Journal of Socio-Economics.

Volume (Year): 29 (2000)
Issue (Month): 2 ()
Pages: 203-214

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Handle: RePEc:eee:soceco:v:29:y:2000:i:2:p:203-214

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Web page: http://www.elsevier.com/locate/inca/620175

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Cited by:
  1. Azar, Ofer H., 2011. "Business strategy and the social norm of tipping," Journal of Economic Psychology, Elsevier, vol. 32(3), pages 515-525, June.
  2. Conlin, Michael & Lynn, Michael & O'Donoghue, Ted, 2003. "The norm of restaurant tipping," Journal of Economic Behavior & Organization, Elsevier, vol. 52(3), pages 297-321, November.
  3. Holland, Steven J., 2009. "Tipping as risk sharing," The Journal of Socio-Economics, Elsevier, vol. 38(4), pages 641-647, August.
  4. Azar, Ofer H., 2004. "What sustains social norms and how they evolve?: The case of tipping," Journal of Economic Behavior & Organization, Elsevier, vol. 54(1), pages 49-64, May.
  5. Azar, Ofer H., 2004. "The history of tipping--from sixteenth-century England to United States in the 1910s," The Journal of Socio-Economics, Elsevier, vol. 33(6), pages 745-764, December.
  6. Parrett, Matt, 2011. "Do people with food service experience tip better?," The Journal of Socio-Economics, Elsevier, vol. 40(5), pages 464-471.
  7. Ofer H. Azar, 2003. "The Social Norm of Tipping: A Review," Others 0309006, EconWPA.
  8. Tin-Chun Lin, 2007. "Economic Behavior of Restaurant Tipping," Economics Bulletin, AccessEcon, vol. 4(2), pages 1-10.
  9. Azar, Ofer H. & Tobol, Yossi, 2006. "Tipping as a strategic investment in service quality: An optimal-control analysis of repeated interactions in the service industry," MPRA Paper 4393, University Library of Munich, Germany, revised 2007.
  10. Ofer H. Azar, 2003. "The implications of tipping for economics and management," Others 0309002, EconWPA.
  11. Saunders, Stephen G. & Lynn, Michael, 2010. "Why tip? An empirical test of motivations for tipping car guards," Journal of Economic Psychology, Elsevier, vol. 31(1), pages 106-113, February.
  12. Ofer H. Azar, 2003. "Tipping: The Economics of a Social Norm," Labor and Demography 0309002, EconWPA.
  13. Azar, Ofer H., 2009. "Tipping motivations and behavior in the US and Israel," MPRA Paper 20304, University Library of Munich, Germany.
  14. Azar, Ofer H., 2007. "Why pay extra? Tipping and the importance of social norms and feelings in economic theory," The Journal of Socio-Economics, Elsevier, vol. 36(2), pages 250-265, April.
  15. Matthew Parrett, 2011. "Customer Discrimination in Restaurants: Dining Frequency Matters," Journal of Labor Research, Springer, vol. 32(2), pages 87-112, June.
  16. Ofer Azar, 2009. "Incentives and service quality in the restaurant industry: the tipping-service puzzle," Applied Economics, Taylor and Francis Journals, vol. 41(15), pages 1917-1927.
  17. Azar, Ofer H., 2006. "Tipping, firm strategy, and industrial organization," MPRA Paper 4485, University Library of Munich, Germany.

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