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The impact of the application of new technology on public transport service provision and the passenger experience: A focus on implementation in Australia

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  • Nelson, John D.
  • Mulley, Corinne

Abstract

The emergence of Intelligent Transport Systems (ITS) has been recognised with many initiatives during the last 20 years. In Europe, the “ITS Action Plan” identifies a number of applications as key elements contributing to the efficient co-ordination of the overall transport chain. The context and experience surrounding the recent widespread development of technological tools and ICT platforms to support the emergence of ITS are notable for the way in which they permeate the transport and logistics chain. But a key question remains: to what extent is the public transport sector able to exploit the wider benefits of ITS?

Suggested Citation

  • Nelson, John D. & Mulley, Corinne, 2013. "The impact of the application of new technology on public transport service provision and the passenger experience: A focus on implementation in Australia," Research in Transportation Economics, Elsevier, vol. 39(1), pages 300-308.
    • Handle: RePEc:eee:retrec:v:39:y:2013:i:1:p:300-308
    DOI: 10.1016/j.retrec.2012.06.028
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    References listed on IDEAS

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    1. Grotenhuis, Jan-Willem & Wiegmans, Bart W. & Rietveld, Piet, 2007. "The desired quality of integrated multimodal travel information in public transport: Customer needs for time and effort savings," Transport Policy, Elsevier, vol. 14(1), pages 27-38, January.
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    2. Reinhart Buenk & Sara S (Saartjie) Grobbelaar & Isabel Meyer, 2019. "A Framework for the Sustainability Assessment of (Micro)transit Systems," Sustainability, MDPI, vol. 11(21), pages 1-24, October.
    3. Spickermann, Alexander & Grienitz, Volker & von der Gracht, Heiko A., 2014. "Heading towards a multimodal city of the future?," Technological Forecasting and Social Change, Elsevier, vol. 89(C), pages 201-221.
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    5. Hensher, David A., 2017. "Future bus transport contracts under a mobility as a service (MaaS) regime in the digital age: Are they likely to change?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 98(C), pages 86-96.

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