Revealing dynamics and consequences of fit and misfit between formal and informal networks in multi-institutional product development collaborations
AbstractThe study presents a longitudinal examination about dynamics and consequences of fit and misfit between formally ascribed design interfaces and informal communication networks in two large multi-institutional product development collaborations in space industry. Findings: (1) formally ascribed design interfaces and informal communication networks correlate only marginally. The main reason is that informal communication is much more dense than ascribed; (2) although the formally ascribed design interfaces change, the structure of informal communication remains largely stable throughout time; (3) the most intriguing finding is that this communicational misfit is associated with higher effectiveness, but, it negatively impacts the institutional unit's efficiency.
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Bibliographic InfoArticle provided by Elsevier in its journal Research Policy.
Volume (Year): 37 (2008)
Issue (Month): 8 (September)
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Web page: http://www.elsevier.com/locate/respol
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