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A multi-criteria approach for managing inter-enterprise collaborative relationships

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Author Info

  • Verdecho, María-José
  • Alfaro-Saiz, Juan-Jose
  • Rodriguez-Rodriguez, Raul
  • Ortiz-Bas, Angel
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    Abstract

    Collaboration amongst enterprises is a common strategy used to increase competitiveness. Thus, enterprises that are collaborating need to define and use performance measurement/management frameworks composed of performance elements (objectives, performance indicators, etc.) that facilitate the management of their activity, as well as monitor their strategy and processes. There are many factors, e.g. trust, interoperability of Information Systems, etc. that need to be managed properly in order to support collaborative success. However, such factors and performance are not usually managed together. Furthermore, these factors and performance elements are interrelated but these influences are commonly overlooked. This paper aims to present an approach based on the Analytic Network Process (ANP) to manage collaborative relationships under an integrated approach by considering not only the inter-enterprise performance elements, but also the factors that influence collaboration. The approach is then applied to a collaborative enterprise network belonging to the renewable energy sector. With this innovative approach, enterprises will obtain significant information for the decision-making process, regarding which are the factors and performance elements that have the greatest impact on their competitiveness, and therefore should be prioritized.

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    Bibliographic Info

    Article provided by Elsevier in its journal Omega.

    Volume (Year): 40 (2012)
    Issue (Month): 3 ()
    Pages: 249-263

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    Handle: RePEc:eee:jomega:v:40:y:2012:i:3:p:249-263

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    Related research

    Keywords: Decision-making/process; Multicriteria; Management; Case study;

    References

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    2. Geldermann, Jutta & Bertsch, Valentin & Treitz, Martin & French, Simon & Papamichail, Konstantinia N. & Hämäläinen, Raimo P., 2009. "Multi-criteria decision support and evaluation of strategies for nuclear remediation management," Omega, Elsevier, vol. 37(1), pages 238-251, February.
    3. Barker, Theresa J. & Zabinsky, Zelda B., 2011. "A multicriteria decision making model for reverse logistics using analytical hierarchy process," Omega, Elsevier, vol. 39(5), pages 558-573, October.
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    11. Agarwal, Ashish & Shankar, Ravi & Tiwari, M.K., 2006. "Modeling the metrics of lean, agile and leagile supply chain: An ANP-based approach," European Journal of Operational Research, Elsevier, vol. 173(1), pages 211-225, August.
    12. Avkiran, Necmi K. & Morita, Hiroshi, 2010. "Benchmarking firm performance from a multiple-stakeholder perspective with an application to Chinese banking," Omega, Elsevier, vol. 38(6), pages 501-508, December.
    13. Pérez-Gladish, B. & Gonzalez, I. & Bilbao-Terol, A. & Arenas-Parra, M., 2010. "Planning a TV advertising campaign: A crisp multiobjective programming model from fuzzy basic data," Omega, Elsevier, vol. 38(1-2), pages 84-94, February.
    14. Morais, Danielle C. & de Almeida, Adiel Teixeira, 2012. "Group decision making on water resources based on analysis of individual rankings," Omega, Elsevier, vol. 40(1), pages 42-52, January.
    15. Erdogmus, Senol & Kapanoglu, Muzaffer & Koc, Eylem, 2005. "Evaluating high-tech alternatives by using analytic network process with BOCR and multiactors," Evaluation and Program Planning, Elsevier, vol. 28(4), pages 391-399, November.
    16. Ma, Li-Ching, 2012. "Screening alternatives graphically by an extended case-based distance approach," Omega, Elsevier, vol. 40(1), pages 96-103, January.
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    Cited by:
    1. Feng, Bo & Lai, Fujun, 2014. "Multi-attribute group decision making with aspirations: A case study," Omega, Elsevier, vol. 44(C), pages 136-147.
    2. Theißen, Sebastian & Spinler, Stefan, 2014. "Strategic analysis of manufacturer-supplier partnerships: An ANP model for collaborative CO2 reduction management," European Journal of Operational Research, Elsevier, vol. 233(2), pages 383-397.

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