IDEAS home Printed from https://ideas.repec.org/a/eee/jomega/v34y2006i3p313-326.html
   My bibliography  Save this article

Contemporary maintenance management: process, framework and supporting pillars

Author

Listed:
  • Crespo Marquez, Adolfo
  • Gupta, Jatinder N.D.

Abstract

This paper presents a holistic framework for managing the maintenance function heretofore inundated by myriad tools, trappings, practices, and prescriptions. It begins by reviewing the concepts, state-of-art processes and standards available to help maintain today's complex systems. It then proposes a framework in which to couch the various maintenance functions in an organization. In doing so, this paper characterizes factors that breed complexity in maintaining today's operations. Next, it closely analyzes the strategic, tactical and operational aspects of maintenance and sets up a structure to help complete the tasks at each of these levels. The term "process" in this paper implies actions directly associated with maintenance, while "framework" embodies the supporting infrastructure. The results are clear statements of (1) the functionality required of enablers such as IT to abet maintenance; (2) the distinctive capabilities extended by modern maintenance engineering; and (3) the critical requirement of relationship competencies in maintenance. This work sums up decades spent in maintenance shops, engineering, standardization, and research in maintenance management.

Suggested Citation

  • Crespo Marquez, Adolfo & Gupta, Jatinder N.D., 2006. "Contemporary maintenance management: process, framework and supporting pillars," Omega, Elsevier, vol. 34(3), pages 313-326, June.
    • Handle: RePEc:eee:jomega:v:34:y:2006:i:3:p:313-326
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0305-0483(04)00175-6
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Swanson, Laura, 1997. "An empirical study of the relationship between production technology and maintenance management," International Journal of Production Economics, Elsevier, vol. 53(2), pages 191-207, November.
    2. Vanneste, S. G. & Van Wassenhove, L. N., 1995. "An integrated and structured approach to improve maintenance," European Journal of Operational Research, Elsevier, vol. 82(2), pages 241-257, April.
    3. Jonsson, Patrik, 1999. "Company-wide integration of strategic maintenance: An empirical analysis," International Journal of Production Economics, Elsevier, vol. 60(1), pages 155-164, April.
    4. Richard Barlow & Larry Hunter, 1960. "Optimum Preventive Maintenance Policies," Operations Research, INFORMS, vol. 8(1), pages 90-100, February.
    5. Pintelon, LM & Van Wassenhove, LN, 1990. "A maintenance management tool," Omega, Elsevier, vol. 18(1), pages 59-70.
    6. Baker, R. D. & Christer, A. H., 1994. "Review of delay-time OR modelling of engineering aspects of maintenance," European Journal of Operational Research, Elsevier, vol. 73(3), pages 407-422, March.
    7. Scarf, Philip A., 1997. "On the application of mathematical models in maintenance," European Journal of Operational Research, Elsevier, vol. 99(3), pages 493-506, June.
    8. Komonen, Kari, 2002. "A cost model of industrial maintenance for profitability analysis and benchmarking," International Journal of Production Economics, Elsevier, vol. 79(1), pages 15-31, September.
    9. Pintelon, L. M. & Gelders, L. F., 1992. "Maintenance management decision making," European Journal of Operational Research, Elsevier, vol. 58(3), pages 301-317, May.
    10. Cho, Danny I. & Parlar, Mahmut, 1991. "A survey of maintenance models for multi-unit systems," European Journal of Operational Research, Elsevier, vol. 51(1), pages 1-23, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jamal Ahmed Hama Kareem & Kadhim Faraj Arif Saeed & Omar Mustafa Muhammad Faraj, 2019. "Maintenance Practices in Poor Uptime of Operating Equipment Toward Dynamic of Business Issues," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(02), pages 1-21, April.
    2. Pascual, R. & Godoy, D. & Louit, D.M., 2011. "Throughput centered prioritization of machines in transfer lines," Reliability Engineering and System Safety, Elsevier, vol. 96(10), pages 1396-1401.
    3. Ishizaka, Alessio & Nemery, Philippe, 2014. "Assigning machines to incomparable maintenance strategies with ELECTRE-SORT," Omega, Elsevier, vol. 47(C), pages 45-59.
    4. Maletič Damjan & Maletič Matjaž & Al-Najjar Basim & Gotzamani Katerina & Gianni Maria & Kalinowski T. Bartosz & Gomišček Boštjan, 2017. "Contingency Factors Influencing Implementation of Physical Asset Management Practices," Organizacija, Sciendo, vol. 50(1), pages 3-16, February.
    5. Bouvard, K. & Artus, S. & Bérenguer, C. & Cocquempot, V., 2011. "Condition-based dynamic maintenance operations planning & grouping. Application to commercial heavy vehicles," Reliability Engineering and System Safety, Elsevier, vol. 96(6), pages 601-610.
    6. Muller, Alexandre & Crespo Marquez, Adolfo & Iung, Benoît, 2008. "On the concept of e-maintenance: Review and current research," Reliability Engineering and System Safety, Elsevier, vol. 93(8), pages 1165-1187.
    7. Gabriel Eugen Garais, 2012. "Maintenance Processes Evaluation For Distributed Applications," Romanian Economic Business Review, Romanian-American University, vol. 6(2), pages 378-388, December.
    8. Hao Li & Shanghua Mi & Qifeng Li & Xiaoyu Wen & Dongping Qiao & Guofu Luo, 2020. "A scheduling optimization method for maintenance, repair and operations service resources of complex products," Journal of Intelligent Manufacturing, Springer, vol. 31(7), pages 1673-1691, October.
    9. Dinis, Duarte & Barbosa-Póvoa, Ana & Teixeira, Ângelo Palos, 2019. "A supporting framework for maintenance capacity planning and scheduling: Development and application in the aircraft MRO industry," International Journal of Production Economics, Elsevier, vol. 218(C), pages 1-15.
    10. Berthaut, F. & Gharbi, A. & Dhouib, K., 2011. "Joint modified block replacement and production/inventory control policy for a failure-prone manufacturing cell," Omega, Elsevier, vol. 39(6), pages 642-654, December.
    11. María Carmen Carnero, 2015. "Auditing model for the introduction of computerised maintenance management system," International Journal of Data Science, Inderscience Enterprises Ltd, vol. 1(1), pages 17-41.
    12. Barberá, Luis & Crespo, Adolfo & Viveros, Pablo & Stegmaier, Raúl, 2014. "A case study of GAMM (graphical analysis for maintenance management) in the mining industry," Reliability Engineering and System Safety, Elsevier, vol. 121(C), pages 113-120.
    13. Li, Mingxin & Jiang, Xiaoli & Carroll, James & Negenborn, Rudy R., 2022. "A multi-objective maintenance strategy optimization framework for offshore wind farms considering uncertainty," Applied Energy, Elsevier, vol. 321(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jaturonnatee, J. & Murthy, D.N.P. & Boondiskulchok, R., 2006. "Optimal preventive maintenance of leased equipment with corrective minimal repairs," European Journal of Operational Research, Elsevier, vol. 174(1), pages 201-215, October.
    2. Scarf, Philip A., 1997. "On the application of mathematical models in maintenance," European Journal of Operational Research, Elsevier, vol. 99(3), pages 493-506, June.
    3. Hoskins, R. P. & Brint, A. T. & Strbac, G., 1999. "A structured approach to Asset Management within the electricity industry," Utilities Policy, Elsevier, vol. 7(4), pages 221-232, February.
    4. Vanneste, S. G. & Van Wassenhove, L. N., 1995. "An integrated and structured approach to improve maintenance," European Journal of Operational Research, Elsevier, vol. 82(2), pages 241-257, April.
    5. Dmitry BANNIKOV & Nina SIRINA & Alexander SMOLYANINOV, 2018. "Model Of The Maintenance And Repair System In Service Maintenance Management," Transport Problems, Silesian University of Technology, Faculty of Transport, vol. 13(3), pages 5-14, September.
    6. Wang, Hongzhou, 2002. "A survey of maintenance policies of deteriorating systems," European Journal of Operational Research, Elsevier, vol. 139(3), pages 469-489, June.
    7. Si, Xiao-Sheng & Wang, Wenbin & Hu, Chang-Hua & Zhou, Dong-Hua, 2011. "Remaining useful life estimation - A review on the statistical data driven approaches," European Journal of Operational Research, Elsevier, vol. 213(1), pages 1-14, August.
    8. Kuschel, Torben & Bock, Stefan, 2016. "The weighted uncapacitated planned maintenance problem: Complexity and polyhedral properties," European Journal of Operational Research, Elsevier, vol. 250(3), pages 773-781.
    9. Coria, V.H. & Maximov, S. & Rivas-Dávalos, F. & Melchor, C.L. & Guardado, J.L., 2015. "Analytical method for optimization of maintenance policy based on available system failure data," Reliability Engineering and System Safety, Elsevier, vol. 135(C), pages 55-63.
    10. Vineyard, Michael & Amoako-Gyampah, Kwasi & Meredith, Jack R., 1999. "Failure rate distributions for flexible manufacturing systems: An empirical study," European Journal of Operational Research, Elsevier, vol. 116(1), pages 139-155, July.
    11. Guo R. & Ascher H. & Love E., 2001. "Towards Practical and Synthetical Modelling of Repairable Systems," Stochastics and Quality Control, De Gruyter, vol. 16(1), pages 147-182, January.
    12. Faccio, M. & Persona, A. & Sgarbossa, F. & Zanin, G., 2014. "Industrial maintenance policy development: A quantitative framework," International Journal of Production Economics, Elsevier, vol. 147(PA), pages 85-93.
    13. Briš, Radim & Byczanski, Petr & Goňo, Radomír & Rusek, Stanislav, 2017. "Discrete maintenance optimization of complex multi-component systems," Reliability Engineering and System Safety, Elsevier, vol. 168(C), pages 80-89.
    14. Markus Bohlin & Mathias Wärja, 2015. "Maintenance optimization with duration-dependent costs," Annals of Operations Research, Springer, vol. 224(1), pages 1-23, January.
    15. Alaswad, Suzan & Xiang, Yisha, 2017. "A review on condition-based maintenance optimization models for stochastically deteriorating system," Reliability Engineering and System Safety, Elsevier, vol. 157(C), pages 54-63.
    16. Dekker, Rommert, 1995. "Integrating optimisation, priority setting, planning and combining of maintenance activities," European Journal of Operational Research, Elsevier, vol. 82(2), pages 225-240, April.
    17. Muchiri, Peter & Pintelon, Liliane & Gelders, Ludo & Martin, Harry, 2011. "Development of maintenance function performance measurement framework and indicators," International Journal of Production Economics, Elsevier, vol. 131(1), pages 295-302, May.
    18. Silver, Edward A. & Fiechter, Claude-Nicolas, 1995. "Preventive maintenance with limited historical data," European Journal of Operational Research, Elsevier, vol. 82(1), pages 125-144, April.
    19. Santos, Augusto César de Jesus & Cavalcante, Cristiano Alexandre Virginio & Ren, Junru & Wu, Shaomin, 2023. "A novel delay time modelling method for incorporating reuse actions in three-state single-component systems," Reliability Engineering and System Safety, Elsevier, vol. 234(C).
    20. Wang, Wenbin, 2012. "An overview of the recent advances in delay-time-based maintenance modelling," Reliability Engineering and System Safety, Elsevier, vol. 106(C), pages 165-178.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jomega:v:34:y:2006:i:3:p:313-326. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/375/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.