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Trust in authorities as a boundary condition to procedural fairness effects on tax compliance

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  • van Dijke, Marius
  • Verboon, Peter
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    Abstract

    We explored the moderating role of trust in authorities in the positive effect of procedural fairness of the tax office on voluntary compliance with tax authorities. Building on fairness heuristic theory, we predicted that particularly low trust in authorities makes people carefully attend to the fairness with which the tax office enacts procedures. This should result in positive procedural fairness effects on endorsement of norms prescribing taxpaying and, consequently, in voluntary tax compliance, particularly among citizens with low trust in authorities. Results from an experiment and a field study revealed converging support for these predictions. We conclude that high trust in authorities forms an important boundary condition to the effectiveness of procedural fairness as a tool to enhance tax compliance.

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    Bibliographic Info

    Article provided by Elsevier in its journal Journal of Economic Psychology.

    Volume (Year): 31 (2010)
    Issue (Month): 1 (February)
    Pages: 80-91

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    Handle: RePEc:eee:joepsy:v:31:y:2010:i:1:p:80-91

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    Web page: http://www.elsevier.com/locate/joep

    Related research

    Keywords: Tax compliance Procedural fairness Trust in authorities;

    References

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    1. Alm, James & McClelland, Gary H. & Schulze, William D., 1992. "Why do people pay taxes?," Journal of Public Economics, Elsevier, vol. 48(1), pages 21-38, June.
    2. James Andreoni & Brian Erard & Jonathan Feinstein, 1998. "Tax Compliance," Journal of Economic Literature, American Economic Association, vol. 36(2), pages 818-860, June.
    3. Verboon, Peter & van Dijke, Marius, 2007. "A self-interest analysis of justice and tax compliance: How distributive justice moderates the effect of outcome favorability," Journal of Economic Psychology, Elsevier, vol. 28(6), pages 704-727, December.
    4. Kirchler,Erich, 2007. "The Economic Psychology of Tax Behaviour," Cambridge Books, Cambridge University Press, number 9780521876742, October.
    5. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    6. Allingham, Michael G. & Sandmo, Agnar, 1972. "Income tax evasion: a theoretical analysis," Journal of Public Economics, Elsevier, vol. 1(3-4), pages 323-338, November.
    7. Hite, Peggy A., 1988. "An examination of the impact of subject selection on hypothetical and self-reported taxpayer noncompliance," Journal of Economic Psychology, Elsevier, vol. 9(4), pages 445-466, December.
    8. Wenzel, Michael, 2005. "Motivation or rationalisation? Causal relations between ethics, norms and tax compliance," Journal of Economic Psychology, Elsevier, vol. 26(4), pages 491-508, August.
    9. Wenzel, Michael, 2004. "An analysis of norm processes in tax compliance," Journal of Economic Psychology, Elsevier, vol. 25(2), pages 213-228, April.
    10. Bordignon, Massimo, 1993. "A fairness approach to income tax evasion," Journal of Public Economics, Elsevier, vol. 52(3), pages 345-362, October.
    11. Porcano, Thomas M., 1988. "Correlates of tax evasion," Journal of Economic Psychology, Elsevier, vol. 9(1), pages 47-67, March.
    12. Lind, E. Allan & Kray, Laura & Thompson, Leigh, 2001. "Primacy Effects in Justice Judgments: Testing Predictions from Fairness Heuristic Theory," Organizational Behavior and Human Decision Processes, Elsevier, vol. 85(2), pages 189-210, July.
    13. Alm, James & Jackson, Betty R. & McKee, Michael, 1993. "Fiscal exchange, collective decision institutions, and tax compliance," Journal of Economic Behavior & Organization, Elsevier, vol. 22(3), pages 285-303, December.
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    Citations

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    Cited by:
    1. Pickhardt, Michael & Prinz, Aloys, 2014. "Behavioral dynamics of tax evasion – A survey," Journal of Economic Psychology, Elsevier, vol. 40(C), pages 1-19.
    2. Kastlunger, Barbara & Lozza, Edoardo & Kirchler, Erich & Schabmann, Alfred, 2013. "Powerful authorities and trusting citizens: The Slippery Slope Framework and tax compliance in Italy," Journal of Economic Psychology, Elsevier, vol. 34(C), pages 36-45.
    3. Verboon, Peter & van Dijke, Marius, 2011. "When do severe sanctions enhance compliance? The role of procedural fairness," Journal of Economic Psychology, Elsevier, vol. 32(1), pages 120-130, February.
    4. Djanali, Iwan & Sheehan-Connor, Damien, 2012. "Tax affinity hypothesis: Do we really hate paying taxes?," Journal of Economic Psychology, Elsevier, vol. 33(4), pages 758-775.
    5. Kogler, Christoph & Batrancea, Larissa & Nichita, Anca & Pantya, Jozsef & Belianin, Alexis & Kirchler, Erich, 2013. "Trust and power as determinants of tax compliance: Testing the assumptions of the slippery slope framework in Austria, Hungary, Romania and Russia," Journal of Economic Psychology, Elsevier, vol. 34(C), pages 169-180.
    6. Möhlmann, Axel, 2013. "Investor home bias and sentiment about the country benefiting from the tax revenue," Journal of Economic Psychology, Elsevier, vol. 35(C), pages 31-46.

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