IDEAS home Printed from https://ideas.repec.org/a/eee/jobhdp/v120y2013i1p87-97.html
   My bibliography  Save this article

Emotional agency appraisals influence responses to preference inconsistent information

Author

Listed:
  • Agrawal, Nidhi
  • Han, DaHee
  • Duhachek, Adam

Abstract

Bringing together the literature on emotional appraisals and the literature on biased processing in judgment, two studies investigate how incidental emotions varying in valence and agency influence decision making after exposure to preference consistent vs. inconsistent information. We show that emotions differ in their response to preference inconsistent information due to their differences in self vs. other agency appraisals, whereas no emotional differences were found in response to preference consistent information. Negative emotions associated with other agency appraisals increase resistance to preference inconsistent information whereas negative emotions associated with self agency appraisals encourage acceptance of preference inconsistent information relative to neutral conditions. We show this pattern reverses for positive emotions. These effects were driven by changes in confidence after exposure to inconsistent information and reflected in evaluative judgments. We discuss the significance of these findings for the emotions, preference consistency, and decision-making literatures.

Suggested Citation

  • Agrawal, Nidhi & Han, DaHee & Duhachek, Adam, 2013. "Emotional agency appraisals influence responses to preference inconsistent information," Organizational Behavior and Human Decision Processes, Elsevier, vol. 120(1), pages 87-97.
  • Handle: RePEc:eee:jobhdp:v:120:y:2013:i:1:p:87-97
    DOI: 10.1016/j.obhdp.2012.10.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0749597812001227
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.obhdp.2012.10.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Nidhi Agrawal & Durairaj Maheswaran, 2005. "Motivated Reasoning in Outcome-Bias Effects," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 31(4), pages 798-805, March.
    2. Cryder, Cynthia E. & Lerner, Jennifer & Gross, James J. & Dahl, Ronald E., 2008. "Misery Is Not Miserly," Scholarly Articles 37093805, Harvard Kennedy School of Government.
    3. Fessler, Daniel M.T. & Pillsworth, Elizabeth G. & Flamson, Thomas J., 2004. "Angry men and disgusted women: An evolutionary approach to the influence of emotions on risk taking," Organizational Behavior and Human Decision Processes, Elsevier, vol. 95(1), pages 107-123, September.
    4. Lerner, Jennifer & Han, Seunghee & Keltner, Dacher, 2007. "Feelings and Consumer Decision Making: Extending the Appraisal-Tendency Framework," Scholarly Articles 37143006, Harvard Kennedy School of Government.
    5. Wells, Rachael E. & Iyengar, Sheena S., 2005. "Positive illusions of preference consistency: When remaining eluded by one's preferences yields greater subjective well-being and decision outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 98(1), pages 66-87, September.
    6. Allred, Keith G. & Mallozzi, John S. & Matsui, Fusako & Raia, Christopher P., 1997. "The Influence of Anger and Compassion on Negotiation Performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 70(3), pages 175-187, June.
    7. Vladas Griskevicius & Michelle N. Shiota & Stephen M. Nowlis, 2010. "The Many Shades of Rose-Colored Glasses: An Evolutionary Approach to the Influence of Different Positive Emotions," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 238-250, August.
    8. Andrade, Eduardo B. & Ariely, Dan, 2009. "The enduring impact of transient emotions on decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 109(1), pages 1-8, May.
    9. See, Kelly E. & Morrison, Elizabeth W. & Rothman, Naomi B. & Soll, Jack B., 2011. "The detrimental effects of power on confidence, advice taking, and accuracy," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(2), pages 272-285.
    10. Uhlmann, Eric Luis & Cohen, Geoffrey L., 2007. ""I think it, therefore it's true": Effects of self-perceived objectivity on hiring discrimination," Organizational Behavior and Human Decision Processes, Elsevier, vol. 104(2), pages 207-223, November.
    11. Brooks, Alison Wood & Schweitzer, Maurice E., 2011. "Can Nervous Nelly negotiate? How anxiety causes negotiators to make low first offers, exit early, and earn less profit," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(1), pages 43-54, May.
    12. Linda Babcock & George Loewenstein, 1997. "Explaining Bargaining Impasse: The Role of Self-Serving Biases," Journal of Economic Perspectives, American Economic Association, vol. 11(1), pages 109-126, Winter.
    13. Jain, Shailendra Pratap & Maheswaran, Durairaj, 2000. "Motivated Reasoning: A Depth-of-Processing Perspective," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 26(4), pages 358-371, March.
    14. Meloy, Margaret G, 2000. "Mood-Driven Distortion of Product Information," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 27(3), pages 345-359, December.
    15. McGraw, A. Peter & Todorov, Alexander & Kunreuther, Howard, 2011. "A policy maker's dilemma: Preventing terrorism or preventing blame," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(1), pages 25-34, May.
    16. Russo, J. Edward & Medvec, Victoria Husted & Meloy, Margaret G., 1996. "The Distortion of Information during Decisions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 66(1), pages 102-110, April.
    17. Wiltermuth, Scott S. & Tiedens, Larissa Z., 2011. "Incidental anger and the desire to evaluate," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(1), pages 55-65, September.
    18. Fragale, Alison R. & Rosen, Benson & Xu, Carol & Merideth, Iryna, 2009. "The higher they are, the harder they fall: The effects of wrongdoer status on observer punishment recommendations and intentionality attributions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(1), pages 53-65, January.
    19. Thompson, Leigh & Loewenstein, George, 1992. "Egocentric interpretations of fairness and interpersonal conflict," Organizational Behavior and Human Decision Processes, Elsevier, vol. 51(2), pages 176-197, March.
    20. Nitika Garg & J. Jeffrey Inman & Vikas Mittal, 2005. "Incidental and Task-Related Affect: A Re-Inquiry and Extension of the Influence of Affect on Choice," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 32(1), pages 154-159, June.
    21. Tiedens, Larissa Z. & Linton, Susan, 2001. "Judgment under Emotional Uncertainty: The Effects of Specific Emotions and Their Associated Certainty Appraisals on Information Processing," Research Papers 1629, Stanford University, Graduate School of Business.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ramos, Célia M.Q. & Casado-Molina, Ana-María, 2021. "Online corporate reputation: A panel data approach and a reputation index proposal applied to the banking sector," Journal of Business Research, Elsevier, vol. 122(C), pages 121-130.
    2. Felix Septianto & Yuri Seo & Amy Christine Errmann, 2021. "Distinct Effects of Pride and Gratitude Appeals on Sustainable Luxury Brands," Journal of Business Ethics, Springer, vol. 169(2), pages 211-224, March.
    3. González-Gómez, Helena V. & Richter, Andreas W., 2015. "Turning shame into creativity: The importance of exposure to creative team environments," Organizational Behavior and Human Decision Processes, Elsevier, vol. 126(C), pages 142-161.
    4. George, Jennifer M. & Dane, Erik, 2016. "Affect, emotion, and decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 47-55.
    5. Septianto, Felix & Northey, Gavin & Chiew, Tung Moi & Ngo, Liem Viet, 2020. "Hubristic pride & prejudice: The effects of hubristic pride on negative word-of-mouth," International Journal of Research in Marketing, Elsevier, vol. 37(3), pages 621-643.
    6. Baek, Tae Hyun & Yoon, Sukki, 2022. "Pride and gratitude: Egoistic versus altruistic appeals in social media advertising," Journal of Business Research, Elsevier, vol. 142(C), pages 499-511.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yip, Jeremy A. & Schweitzer, Maurice E., 2019. "Losing your temper and your perspective: Anger reduces perspective-taking," Organizational Behavior and Human Decision Processes, Elsevier, vol. 150(C), pages 28-45.
    2. Yip, Jeremy A. & Schweitzer, Maurice E., 2016. "Mad and misleading: Incidental anger promotes deception," Organizational Behavior and Human Decision Processes, Elsevier, vol. 137(C), pages 207-217.
    3. George, Jennifer M. & Dane, Erik, 2016. "Affect, emotion, and decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 47-55.
    4. Karen Winterich & Andrea Morales & Vikas Mittal, 2015. "Disgusted or Happy, It is not so Bad: Emotional Mini-Max in Unethical Judgments," Journal of Business Ethics, Springer, vol. 130(2), pages 343-360, August.
    5. Blunden, Hayley & Logg, Jennifer M. & Brooks, Alison Wood & John, Leslie K. & Gino, Francesca, 2019. "Seeker beware: The interpersonal costs of ignoring advice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 150(C), pages 83-100.
    6. Ibanez, Lisette & Moureau, Nathalie & Roussel, Sébastien, 2017. "How do incidental emotions impact pro-environmental behavior? Evidence from the dictator game," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 66(C), pages 150-155.
    7. Simon G�chter & Arno Riedl, "undated". "Moral Property Rights in Bargaining," IEW - Working Papers 113, Institute for Empirical Research in Economics - University of Zurich.
    8. Steven J. Stanton & Crystal Reeck & Scott A. Huettel & Kevin S. LaBar, 2014. "Effects of induced moods on economic choices," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 9(2), pages 167-175, March.
    9. Masters-Waage, Theodore C. & Nai, Jared & Reb, Jochen & Sim, Samantha & Narayanan, Jayanth & Tan, Noriko, 2021. "Going far together by being here now: Mindfulness increases cooperation in negotiations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 167(C), pages 189-205.
    10. Yochi Cohen-Charash & Charles A Scherbaum & John D Kammeyer-Mueller & Barry M Staw, 2013. "Mood and the Market: Can Press Reports of Investors' Mood Predict Stock Prices?," PLOS ONE, Public Library of Science, vol. 8(8), pages 1-15, August.
    11. Thürridl, Carina & Kamleitner, Bernadette & Ruzeviciute, Ruta & Süssenbach, Sophie & Dickert, Stephan, 2020. "From happy consumption to possessive bonds: When positive affect increases psychological ownership for brands," Journal of Business Research, Elsevier, vol. 107(C), pages 89-103.
    12. Brooks, Alison Wood & Schroeder, Juliana & Risen, Jane L. & Gino, Francesca & Galinsky, Adam D. & Norton, Michael I. & Schweitzer, Maurice E., 2016. "Don’t stop believing: Rituals improve performance by decreasing anxiety," Organizational Behavior and Human Decision Processes, Elsevier, vol. 137(C), pages 71-85.
    13. Bendoly, Elliot & van Wezel, Wout & Bachrach, Daniel G. (ed.), 2015. "The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings," OUP Catalogue, Oxford University Press, number 9780199357222, Decembrie.
    14. repec:cup:judgdm:v:9:y:2014:i:6:p:572-585 is not listed on IDEAS
    15. Septianto, Felix & Kemper, Joya A. & Chiew, Tung Moi, 2020. "The interactive effects of emotions and numerical information in increasing consumer support to conservation efforts," Journal of Business Research, Elsevier, vol. 110(C), pages 445-455.
    16. Ruud Gerards & Joan Muysken & Riccardo Welters, 2014. "Active Labour Market Policy by a Profit-Maximizing Firm," British Journal of Industrial Relations, London School of Economics, vol. 52(1), pages 136-157, March.
    17. Paramita, Widya & Septianto, Felix & Tjiptono, Fandy, 2020. "The distinct effects of gratitude and pride on donation choice and amount," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
    18. Scott J. Vitell & Robert Allen King & Jatinder Jit Singh, 2013. "A special emphasis and look at the emotional side of ethical decision-making," AMS Review, Springer;Academy of Marketing Science, vol. 3(2), pages 74-85, June.
    19. Alexopoulos, Theodore & Šimleša, Milija & Francis, Mélanie, 2015. "Good self, bad self: Initial success and failure moderate the endowment effect," Journal of Economic Psychology, Elsevier, vol. 50(C), pages 32-40.
    20. Zamir Eyal, 2020. "Refounding Law and Economics: Behavioral Support for the Predictions of Standard Economic Analysis," Review of Law & Economics, De Gruyter, vol. 16(2), pages 1-35, July.
    21. Karagozoglu, Emin & Riedl, Arno, 2010. "Information, Uncertainty, and Subjective Entitlements in Bargaining," IZA Discussion Papers 5079, Institute of Labor Economics (IZA).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jobhdp:v:120:y:2013:i:1:p:87-97. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/obhdp .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.