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First, get your feet wet: The effects of learning from direct and indirect experience on team creativity

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  • Gino, Francesca
  • Argote, Linda
  • Miron-Spektor, Ella
  • Todorova, Gergana
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    Abstract

    How does prior experience influence team creativity? We address this question by examining the effects of task experience acquired directly and task experience acquired vicariously from others on team creativity in a product-development task. Across three laboratory studies, we find that direct task experience leads to higher levels of team creativity and more divergent products than indirect task experience. Moreover, our results show that the difference in team creativity between direct and indirect task experience persists over time. Finally, our findings demonstrate that transactive memory systems fully mediate the effect of direct task experience on team creativity. Teams who acquired task experience directly are more creative because they develop better transactive memory systems than teams who acquired experience vicariously. We discuss how our findings contribute to understanding the effects of prior experience on team creativity, and the role of transactive memory systems in creative tasks.

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    Bibliographic Info

    Article provided by Elsevier in its journal Organizational Behavior and Human Decision Processes.

    Volume (Year): 111 (2010)
    Issue (Month): 2 (March)
    Pages: 102-115

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    Handle: RePEc:eee:jobhdp:v:111:y:2010:i:2:p:102-115

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    Web page: http://www.elsevier.com/locate/obhdp

    Related research

    Keywords: Teams Creativity Experience Transactive memory Group learning Familiarity Membership stability Knowledge transfer;

    References

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    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
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    1. Yuqing Ren & Kathleen M. Carley & Linda Argote, 2006. "The Contingent Effects of Transactive Memory: When Is It More Beneficial to Know What Others Know?," Management Science, INFORMS, vol. 52(5), pages 671-682, May.
    2. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May.
    3. Choi, Hoon-Seok & Thompson, Leigh, 2005. "Old wine in a new bottle: Impact of membership change on group creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 98(2), pages 121-132, November.
    4. Kane, Aimee A. & Argote, Linda & Levine, John M., 2005. "Knowledge transfer between groups via personnel rotation: Effects of social identity and knowledge quality," Organizational Behavior and Human Decision Processes, Elsevier, vol. 96(1), pages 56-71, January.
    5. Eric D. Darr & Linda Argote & Dennis Epple, 1995. "The Acquisition, Transfer, and Depreciation of Knowledge in Service Organizations: Productivity in Franchises," Management Science, INFORMS, vol. 41(11), pages 1750-1762, November.
    6. Robert J. Jensen & Gabriel Szulanski, 2007. "Template Use and the Effectiveness of Knowledge Transfer," Management Science, INFORMS, vol. 53(11), pages 1716-1730, November.
    7. Moreland, Richard L. & Myaskovsky, Larissa, 2000. "Exploring the Performance Benefits of Group Training: Transactive Memory or Improved Communication?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 117-133, May.
    8. Goncalo, Jack A. & Staw, Barry M., 2006. "Individualism-collectivism and group creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(1), pages 96-109, May.
    9. Lewis, Kyle & Belliveau, Maura & Herndon, Benjamin & Keller, Joshua, 2007. "Group cognition, membership change, and performance: Investigating the benefits and detriments of collective knowledge," Organizational Behavior and Human Decision Processes, Elsevier, vol. 103(2), pages 159-178, July.
    10. Pino G. Audia & Jack A. Goncalo, 2007. "Past Success and Creativity over Time: A Study of Inventors in the Hard Disk Drive Industry," Management Science, INFORMS, vol. 53(1), pages 1-15, January.
    11. Szulanski, Gabriel, 2000. "The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 9-27, May.
    12. Hubert Gatignon & Michael L. Tushman & Wendy Smith & Philip Anderson, 2002. "A Structural Approach to Assessing Innovation: Construct Development of Innovation Locus, Type, and Characteristics," Management Science, INFORMS, vol. 48(9), pages 1103-1122, September.
    13. Kim, Peter H., 1997. "When What You KnowCanHurt You: A Study of Experiential Effects on Group Discussion and Performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 69(2), pages 165-177, February.
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    Cited by:
    1. Sung, Sun Young & Choi, Jin Nam, 2012. "Effects of team knowledge management on the creativity and financial performance of organizational teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 118(1), pages 4-13.
    2. Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2013. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services," NBER Working Papers 18723, National Bureau of Economic Research, Inc.

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