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Improving non-academic student outcomes using online and text-message coaching

Author

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  • Oreopoulos, Philip
  • Petronijevic, Uros
  • Logel, Christine
  • Beattie, Graham

Abstract

We design and experimentally evaluate two low-cost, scalable interventions – an online preparatory module to help students reflect on and overcome barriers and a text-message coaching program – in a sample of over 3000 undergraduate students at a large Canadian university. Supplementing administrative data on academic outcomes with a unique follow-up survey on student well-being, we estimate positive program effects on non-academic outcomes such as feelings of satisfaction and belonging, despite estimating null effects on course grades and credit accumulation. Given the low costs associated with administering these programs, our results suggest that the positive impacts on student well-being may warrant program expansion even in the absence of impacts on academic outcomes.

Suggested Citation

  • Oreopoulos, Philip & Petronijevic, Uros & Logel, Christine & Beattie, Graham, 2020. "Improving non-academic student outcomes using online and text-message coaching," Journal of Economic Behavior & Organization, Elsevier, vol. 171(C), pages 342-360.
    • Handle: RePEc:eee:jeborg:v:171:y:2020:i:c:p:342-360
    DOI: 10.1016/j.jebo.2020.01.009
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    Cited by:

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    2. Hardt, David & Nagler, Markus & Rincke, Johannes, 2022. "Can peer mentoring improve online teaching effectiveness? An RCT during the COVID-19 pandemic," Labour Economics, Elsevier, vol. 78(C).
    3. Hervelin Jérémy, 2022. "Directing young dropouts via SMS: evidence from a field experiment," IZA Journal of Labor Policy, Sciendo & Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), vol. 12(1), pages 1-12, January.
    4. Philip Oreopoulos & Uros Petronijevic, 2019. "The Remarkable Unresponsiveness of College Students to Nudging And What We Can Learn from It," NBER Working Papers 26059, National Bureau of Economic Research, Inc.
    5. Barnes, Stephen & Beland, Louis-Philippe & Joshi, Swarup & Willage, Barton, 2022. "Staying out of trouble? Effect of high school career counseling on crime," Economics of Education Review, Elsevier, vol. 91(C).
    6. Bird, Kelli A. & Castleman, Benjamin L. & Denning, Jeffrey T. & Goodman, Joshua & Lamberton, Cait & Rosinger, Kelly Ochs, 2021. "Nudging at scale: Experimental evidence from FAFSA completion campaigns," Journal of Economic Behavior & Organization, Elsevier, vol. 183(C), pages 105-128.
    7. Gershoni, Naomi & Stryjan, Miri, 2023. "Do Deadlines Affect Project Completion? Experimental Evidence from Israeli Vocational Colleges," Journal of Economic Behavior & Organization, Elsevier, vol. 205(C), pages 359-375.
    8. Christine Logel & Philip Oreopoulos & Uros Petronijevic, 2021. "Experiences and Coping Strategies of College Students During the COVID-19 Pandemic," NBER Working Papers 28803, National Bureau of Economic Research, Inc.
    9. Alina Martinez & Tamara Linkow & Hannah Miller & Amanda Parsad & Cristofer Price, "undated". "Study of College Transition Messaging in GEAR UP: Impacts on Enrolling and Staying in College," Mathematica Policy Research Reports c6113480c8134325ac685ddd9, Mathematica Policy Research.

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    More about this item

    Keywords

    Behavioral economics of education; Non-cognitive; Non-academic outcomes; Text message nudge; College coaching;
    All these keywords.

    JEL classification:

    • I20 - Health, Education, and Welfare - - Education - - - General
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

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