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Innovation in public services: The case of Spanish local government

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  • Gonzalez, Reyes
  • Llopis, Juan
  • Gasco, Jose

Abstract

The present paper aims to determine the level of implementation of innovations in Spanish local government as well as to identify which types of innovations are most common. The paper also considers the link between innovative behavior and organizational size. However, since innovations cannot occur as isolated phenomena but rather as a part of corporate strategy, the study compares the innovative behavior of the local governments analyzed with their typologies or strategic profiles. In order to achieve the aforementioned aims, the paper uses a survey of the Human Resource Managers of Town Halls in the largest Spanish municipalities. The results of this survey show that the most frequent innovations in the local governments analyzed are collaborative; the largest town halls show more propensities to innovate and they focus on external relationships which are collaborative and on the basis on Information and Communication Technologies. The study reconfirms that town halls with a prospective profile are the most innovative.

Suggested Citation

  • Gonzalez, Reyes & Llopis, Juan & Gasco, Jose, 2013. "Innovation in public services: The case of Spanish local government," Journal of Business Research, Elsevier, vol. 66(10), pages 2024-2033.
    • Handle: RePEc:eee:jbrese:v:66:y:2013:i:10:p:2024-2033
    DOI: 10.1016/j.jbusres.2013.02.028
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    References listed on IDEAS

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    Cited by:

    1. Christophe Favoreu & Christophe Maurel & David Carassus & Pierre Marin, 2019. "Influence and Complementarity of Follow-on Managerial Innovations within a Public Organization," Public Organization Review, Springer, vol. 19(3), pages 345-365, September.
    2. Don Kusalani De Silva ˆ—, 2016. "Developing Service-Oriented Government Agencies: Observations On The Divisional Secretariats In Galle, Sri Lanka," International Journal of Humanities, Arts and Social Sciences, Dr. Mohammad Hamad Al-khresheh, vol. 2(5), pages 165-171.
    3. Niki Derlukiewicz & Anna Mempel-Sniezyk & Dominika Mankowska, 2021. "Development of Innovation Economy - Activity of Local Government in Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 175-195.
    4. Arundel, Anthony & Bloch, Carter & Ferguson, Barry, 2019. "Advancing innovation in the public sector: Aligning innovation measurement with policy goals," Research Policy, Elsevier, vol. 48(3), pages 789-798.
    5. Török, Ádám & Konka, Boglárka, 2019. "Eukleidész és a magyar regionális fejlődés. Válaszcikk Lengyel Imre-Varga Attila tanulmányára és kutatási javaslatok [Euclid and Hungarian regional development. A response to the study of Imre Leng," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(6), pages 713-722.
    6. Duygan, Mert & Fischer, Manuel & Ingold, Karin, 2023. "Assessing the readiness of municipalities for digital process innovation," Technology in Society, Elsevier, vol. 72(C).
    7. Miren Estensoro & Miren Larrea, 2023. "Facilitation of Entrepreneurial Discovery Processes by Policymakers: an Actionable Definition of Roles and Challenges," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(2), pages 1321-1342, June.
    8. Laurin Buchheim & Alexander Krieger & Sarah Arndt, 2020. "Innovation types in public sector organizations: a systematic review of the literature," Management Review Quarterly, Springer, vol. 70(4), pages 509-533, November.
    9. Christophe Favoreu & Christophe Maurel & David Carassus & Pierre Marin, 2018. "Influence and Complementarity of Follow-on Managerial Innovations within a Public Organization," Post-Print hal-02152932, HAL.

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