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Stressors and job outcomes in sales: a triphasic model versus a linear-quadratic-interactive model

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  • Bhuian, Shahid N.
  • Menguc, Bulent
  • Borsboom, Rene

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  • Bhuian, Shahid N. & Menguc, Bulent & Borsboom, Rene, 2005. "Stressors and job outcomes in sales: a triphasic model versus a linear-quadratic-interactive model," Journal of Business Research, Elsevier, vol. 58(2), pages 141-150, February.
    • Handle: RePEc:eee:jbrese:v:58:y:2005:i:2:p:141-150
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    Cited by:

    1. Mulki, Jay Prakash & Jaramillo, Fernando & Locander, William B., 2006. "Emotional exhaustion and organizational deviance: Can the right job and a leader's style make a difference?," Journal of Business Research, Elsevier, vol. 59(12), pages 1222-1230, November.
    2. Kim, HaeJung & Knight, Dee K. & Crutsinger, Christy, 2009. "Generation Y employees' retail work experience: The mediating effect of job characteristics," Journal of Business Research, Elsevier, vol. 62(5), pages 548-556, May.
    3. Waleed Bin Rashed Alshery & Fais Bin Ahmad & Abdullah Kaid Al-Swidi, 2015. "The Moderating Effect of Role Ambiguity on the Relationship of Job Satisfaction, Training and Leadership with Employee Performance," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 6(2), pages 30-41, March.
    4. Mulki, Jay & Lassk, Felicia G., 2019. "Joint impact of ethical climate and external work locus of control on job meaningfulness," Journal of Business Research, Elsevier, vol. 99(C), pages 46-56.
    5. Ana María Rodríguez-López & Susana Rubio-Valdehita, 2021. "COVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout," Sustainability, MDPI, vol. 13(22), pages 1-15, November.
    6. Hundera, Mulu, 2019. "Role conflict, coping strategies and female entrepreneurial success in sub-Saharan Africa," Other publications TiSEM 3e263b0c-3bf3-474a-8a20-b, Tilburg University, School of Economics and Management.
    7. Swimberghe, Krist & Jones, Robert Paul & Darrat, Mahmoud, 2014. "Deviant behavior in retail, when sales associates “Go Bad†! Examining the relationship between the work–family interface, job stress, and salesperson deviance," Journal of Retailing and Consumer Services, Elsevier, vol. 21(4), pages 424-431.
    8. Suguna Sinniah & Ramesh Kumar Moona Haji Mohamed & Vimala Kadiresan & Prem Kumar Nadarajan & Adam Arif Lee Aik Keang & Azeyan Awee & Che Siti Lazrina Md Lazim, 2021. "An Investigation of the Job Performance of Administrative Staff in Government Hospitals, Malaysia," International Journal of Business and Management, Canadian Center of Science and Education, vol. 13(10), pages 1-38, July.
    9. Jay Mulki & Jorge Jaramillo & William Locander, 2009. "Critical Role of Leadership on Ethical Climate and Salesperson Behaviors," Journal of Business Ethics, Springer, vol. 86(2), pages 125-141, May.
    10. Guangdong Wu & Zhibin Hu & Junwei Zheng, 2019. "Role Stress, Job Burnout, and Job Performance in Construction Project Managers: The Moderating Role of Career Calling," IJERPH, MDPI, vol. 16(13), pages 1-20, July.
    11. Moiz Aijaz & Safia Shahab & Shahmir Khan & Erum Sana Nawab, 2020. "Life of Females in Pakistani Aviation: Assessing the Relationship of Work-Family Conflict With Stress and Job Satisfaction," International Journal of Business and Economic Affairs (IJBEA), Sana N. Maswadeh, vol. 5(4), pages 170-183.
    12. Jones, Eli & Chonko, Lawrence & Rangarajan, Deva & Roberts, James, 2007. "The role of overload on job attitudes, turnover intentions, and salesperson performance," Journal of Business Research, Elsevier, vol. 60(7), pages 663-671, July.
    13. Jaramillo, Fernando & Mulki, Jay Prakash & Boles, James S., 2013. "Bringing meaning to the sales job: The effect of ethical climate and customer demandingness," Journal of Business Research, Elsevier, vol. 66(11), pages 2301-2307.
    14. Shen, Xiao-Liang & Li, Yang-Jun & Sun, Yongqiang & Zhou, Yujie, 2018. "Person-environment fit, commitment, and customer contribution in online brand community: A nonlinear model," Journal of Business Research, Elsevier, vol. 85(C), pages 117-126.
    15. Mulki, Jay Prakash & Jaramillo, Fernando & Goad, Emily A. & Pesquera, Martha Rivera, 2015. "Regulation of emotions, interpersonal conflict, and job performance for salespeople," Journal of Business Research, Elsevier, vol. 68(3), pages 623-630.
    16. Ana María Rodríguez-López & Susana Rubio-Valdehita & Eva María Díaz-Ramiro, 2021. "Influence of the CoViD-19 Pandemic on Mental Workload and Burnout of Fashion Retailing Workers in Spain," IJERPH, MDPI, vol. 18(3), pages 1-18, January.

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