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Balancing natural environmental concerns of internal and external stakeholders in family and non-family businesses

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  • Neubaum, Donald O.
  • Dibrell, Clay
  • Craig, Justin B.
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    Abstract

    While researches have long suggested that firms must be attentive to their key stakeholders, the question of how attention to different stakeholders may have different benefits for different firms has not been well addressed. This is especially true in the case of family businesses, which confront a unique set of stakeholder challenges, and socioemotional goals not confronted by non-family firms. In this study, we investigate the effect of these competing demands across family and non-family firms. We argue that while being attentive to both internal and external stakeholders is important to firm performance in family and non-family firms, family firms can benefit more when they match their concern for natural environmental stakeholders with a demonstration of concern for their employees. By effectively leveraging the power of these critical internal stakeholders, family firms can gain competitive advantages over non-family firms as it is through these internal stakeholders which the demands of external stakeholder are often met.

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    Bibliographic Info

    Article provided by Elsevier in its journal Journal of Family Business Strategy.

    Volume (Year): 3 (2012)
    Issue (Month): 1 ()
    Pages: 28-37

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    Handle: RePEc:eee:fambus:v:3:y:2012:i:1:p:28-37

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    Related research

    Keywords: Environmental concerns; External stakeholders; Internal stakeholders; Family business; Firm performance; Stakeholder theory;

    References

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    1. Robert E. Quinn & John Rohrbaugh, 1983. "A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis," Management Science, INFORMS, vol. 29(3), pages 363-377, March.
    2. Banerjee, Subhabrata Bobby, 2002. "Corporate environmentalism: the construct and its measurement," Journal of Business Research, Elsevier, vol. 55(3), pages 177-191, March.
    3. Eleni Stavrou & George Kassinis & Alexis Filotheou, 2007. "Downsizing and Stakeholder Orientation Among the Fortune 500: Does Family Ownership Matter?," Journal of Business Ethics, Springer, vol. 72(2), pages 149-162, May.
    4. Cabrera-Suárez, M. Katiuska & de la Cruz Déniz-Déniz, Mª & Martín-Santana, Josefa D., 2011. "Familiness and market orientation: A stakeholder approach," Journal of Family Business Strategy, Elsevier, vol. 2(1), pages 34-42, March.
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    11. Astrachan, Joseph H., 2010. "Strategy in family business: Toward a multidimensional research agenda," Journal of Family Business Strategy, Elsevier, vol. 1(1), pages 6-14, March.
    12. Sieger, Philipp & Bernhard, Fabian & Frey, Urs, 2011. "Affective commitment and job satisfaction among non-family employees: Investigating the roles of justice perceptions and psychological ownership," Journal of Family Business Strategy, Elsevier, vol. 2(2), pages 78-89, June.
    13. John Bingham & W. Gibb Dyer & Isaac Smith & Gregory Adams, 2011. "A Stakeholder Identity Orientation Approach to Corporate Social Performance in Family Firms," Journal of Business Ethics, Springer, vol. 99(4), pages 565-585, April.
    14. Alfred A. Marcus & Marc H. Anderson, 2006. "A General Dynamic Capability: Does it Propagate Business "and" Social Competencies in the Retail Food Industry?," Journal of Management Studies, Wiley Blackwell, vol. 43(1), pages 19-46, 01.
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