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Greek hidden champions:: lessons from small, little-known firms in Greece

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  • Voudouris, Irini
  • Lioukas, Spyros
  • Makridakis, Spyros
  • Spanos, Yiannis
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    Abstract

    The purpose of the research described in this paper is to first identify successful Greek SMEs that can be qualified as `hidden champions' and second to uncover the factors that have contributed to their success. These factors relate to their choice of markets served, their relationships with customers and suppliers, innovative behavior, leadership and human resources management practices. The findings suggest that four overall themes or `recipes' may explain the success of these firms: (a) intense specialization in narrowly defined market segments, (b) commitment to customer service, (c) innovative culture and adaptation to new technologies, and (d) strong leadership and a healthy organizational climate.

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    Bibliographic Info

    Article provided by Elsevier in its journal European Management Journal.

    Volume (Year): 18 (2000)
    Issue (Month): 6 (December)
    Pages: 663-674

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    Handle: RePEc:eee:eurman:v:18:y:2000:i:6:p:663-674

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    Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/115/description#description

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    Related research

    Keywords: SMEs Champions Competitive advantage Niche markets Customer services Innovation Leadership;

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    Cited by:
    1. Spanos, Yiannis E. & Voudouris, Irini, 2009. "Antecedents and trajectories of AMT adoption: The case of Greek manufacturing SMEs," Research Policy, Elsevier, vol. 38(1), pages 144-155, February.
    2. Dimitratos, Pavlos & Petrou, Andreas & Plakoyiannaki, Emmanuella & Johnson, Jeffrey E., 2011. "Strategic decision-making processes in internationalization: Does national culture of the focal firm matter?," Journal of World Business, Elsevier, vol. 46(2), pages 194-204, April.
    3. Suh, Yongyoon & Kim, Moon-Soo, 2014. "Internationally leading SMEs vs. internationalized SMEs: Evidence of success factors from South Korea," International Business Review, Elsevier, vol. 23(1), pages 115-129.

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