Advanced Search
MyIDEAS: Login

Moving forward without looking back: Performance management systems as real-time evidence-based practice tools

Contents:

Author Info

  • Cash, Scottye J.
  • Ingram, Stephanie D.
  • Biben, Denise S.
  • McKeever, Shann J.
  • Thompson, Ronald W.
  • Ferrell, Jared Z.
Registered author(s):

    Abstract

    Performance management systems provide child welfare agencies with tools to monitor program components, make real-time changes, and build an empirical base for the intervention. The two primary components of the performance management system discussed in this paper are balanced scorecards and dashboards. The goal is to provide an overview of the process, to describe how a performance management system was developed and the rationale behind it, and to provide examples of how the process was implemented at a national and site level. The paper provides an overview of performance management systems and an example of how performance management tools can be applied to child welfare agencies. These tools can assist in planning and quality improvement and can be used to support the ongoing development of an empirical base for service programs.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.sciencedirect.com/science/article/pii/S0190740911004518
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Bibliographic Info

    Article provided by Elsevier in its journal Children and Youth Services Review.

    Volume (Year): 34 (2012)
    Issue (Month): 4 ()
    Pages: 655-659

    as in new window
    Handle: RePEc:eee:cysrev:v:34:y:2012:i:4:p:655-659

    Contact details of provider:
    Web page: http://www.elsevier.com/locate/childyouth

    Related research

    Keywords: Dashboards; Program evaluation; Model fidelity; In-home services;

    References

    References listed on IDEAS
    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
    as in new window
    1. Ryan, Joseph P. & Schuerman, John R., 2004. "Matching family problems with specific family preservation services: a study of service effectiveness," Children and Youth Services Review, Elsevier, vol. 26(4), pages 347-372, April.
    2. Bontis, Nick & Dragonetti, Nicola C. & Jacobsen, Kristine & Roos, Göran, 1999. "The knowledge toolbox:: A review of the tools available to measure and manage intangible resources," European Management Journal, Elsevier, vol. 17(4), pages 391-402, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as in new window

    Cited by:
    1. Axford, Nick & Morpeth, Louise, 2013. "Evidence-based programs in children's services: A critical appraisal," Children and Youth Services Review, Elsevier, vol. 35(2), pages 268-277.
    2. Collins-Camargo, Crystal & Hollie, Mary & McBeath, Bowen, 2014. "Private child and family serving agencies: Implications of national survey results for policy and managerial practice," Children and Youth Services Review, Elsevier, vol. 38(C), pages 142-149.

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:eee:cysrev:v:34:y:2012:i:4:p:655-659. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.