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La veille vue comme un système cybernétique

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Author Info

  • Nicolas Lesca

    ()
    (Université de Grenoble 2)

  • Marie-Laurence Caron-Fasan

    (Université de Grenoble 2)

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    Abstract

    (VF)La veille est couramment définie comme un processus informationnel. Cet article dépasse ce cadre d’analyse et étudie la veille comme un système cybernétique. L’objectif est de proposer une étude détaillée de ses composantes. La veille est abordée au travers de ses missions et résultats. L’article questionne les entrées et sorties du processus de veille ainsi que leur relation réciproque. Il identifie les ressources informationnelles, technologiques, organisationnelles et humaines nécessaires au système cybernétique de veille. Il aborde les aspects financiers et identifie des facteurs clés de succès et d’échec de la veille.(VA) Environmental scanning is usually defined as an informational process. This article submits a new framework by studying scanning as a cybernetic system. The aim is to analyse in detail all components of this system:objectives and results, inputs and outputs of the process. This article identifies informational, human, technical and organizational resources and also key success factors. At last, it examines the financial implications.

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    File URL: http://leg2.u-bourgogne.fr/rev/084120.pdf
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    Bibliographic Info

    Article provided by revues.org in its journal Revue Finance Contrôle Stratégie.

    Volume (Year): 8 (2005)
    Issue (Month): 4 (December)
    Pages: 93-120

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    Handle: RePEc:dij:revfcs:v:8:y:2005:i:q4:p:93-120

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    Related research

    Keywords: veille; processus; système cybernétique; état de l’art; scanning; process; cybernetic system; review.;

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    1. Masoud Yasai-Ardekani & Paul C. Nystrom, 1996. "Designs for Environmental Scanning Systems: Tests of a Contingency Theory," Management Science, INFORMS, vol. 42(2), pages 187-204, February.
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