Towards business excellence. The case of Poland
AbstractThe paper reports the advance of Polish companies in business excellence initiatives. It indicates how these activities influence their performance. EFQM Excellence Model indicators are used as the evaluation criteria for the study. The performance variable is introduced to ensure the calculation of correlations between EFQM model indicators and performance results. The data are next estimated as a structural equation model by partial least squares using SmartPLS software (Ringle, Wende, Will, 2005). That estimation is conducted on the model of the Danish Business Excellence Index methodology (Kristensen, Juhl, Eskildsen, 2001a). The correlations and estimation results are used to discuss the condition of Polish companies and to point out the efforts that should be made for further development. The presented data were collected by means of a structured questionnaire which was sent to companies in the year 2005. The examined sample consisted of 79 companies coming from different areas of Poland representing 19 sectors. It appears from the data that the efforts of Polish companies undertaken in most areas of self-assessment according to the EFQM model do provide them with economic value. Nevertheless, people, people results and customers’ results are the areas which need the improvements to be made. At the same time they can be treated as potential for future growth.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Wydawnictwo Naukowe Uniwersytetu Mikolaja Kopernika in its journal Journal of Positive Management.
Volume (Year): 1 (2010)
Issue (Month): ()
Contact details of provider:
Web page: http://www.wydawnictwoumk.pl
Poland; EFQM Excellence Model; Danish Business Excellence Model; Polish companies’ efforts in developing business excellence;
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Miroslawa Buczynska).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.