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Incidencia de la certificación ISO 9001 en los indicadores de productividad y utilidad financiera de empresas de la zona industrial de Mamonal en Cartagena

Author

Listed:
  • José Morelos Gómez
  • Tomás José Fontalvo
  • Juan Carlos Vergara

Abstract

Este artículo de investigación presenta los resultados de evaluación de indicadores de productividad de las empresas certificadas en ISO 9001 y su incidencia en la utilidad financiera de las empresas de la Zona Industrial Mamonal en Cartagena. En la metodología utilizada se calcularon los indicadores de productividad y financieros, a las 25 empresas certificadas en calidad. Seguidamente, se utilizó la técnica de análisis multivariante de datos, para explicar la pertenencia y discriminación de cada grupo de indicadores de productividad y financieros, teniendo como resultado el mejoramiento en la eficiencia productiva de los indicadores razón utilidad bruta/valor agregado (IP1) y razón utilidad neta/capital de trabajo (IP4) entre 2006 y 2010, y por ende la positiva incidencia de estos indicadores en las utilidades financieras, margen bruto (MB) y margen operacional (MO).

Suggested Citation

  • José Morelos Gómez & Tomás José Fontalvo & Juan Carlos Vergara, 2013. "Incidencia de la certificación ISO 9001 en los indicadores de productividad y utilidad financiera de empresas de la zona industrial de Mamonal en Cartagena," Estudios Gerenciales, Universidad Icesi, March.
    • Handle: RePEc:col:000129:011378
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    File URL: http://www.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/1604
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    Citations

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    Cited by:

    1. Carlos Cândido & Luis M.S. Coelho & Ruben Peixinho, 2016. "The Financial Impact of a Withdrawn ISO 9001 Certificate," CEFAGE-UE Working Papers 2016_01, University of Evora, CEFAGE-UE (Portugal).
    2. Adolfo Enrique Carbal Herrera & María Cristina Bustillo Castillejo & Carmen Rosales García, 2016. "Responsabilidad social y estrategia organizacional en grandes empresas industriales de la ciudad de Cartagena de Indias, Colombia," Revista Saber, Ciencia y Libertad, Universidad Libre - Sede Cartagena, vol. 11(1), pages 105-114, January.

    More about this item

    Keywords

    ProductividadUtilidad financieraCertificaciónAnálisis discriminante;

    JEL classification:

    • C1 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General
    • L6 - Industrial Organization - - Industry Studies: Manufacturing

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