Advanced Search
MyIDEAS: Login

Common Sense Leadership Considerations for Emerging Casino Managers

Contents:

Author Info

  • Jon K. Webber

    (University of Phoenix)

  • Gregory W. Goussak

    (Roseman University of Health Sciences)

Registered author(s):

    Abstract

    Many people consider the term common sense to be undefinable yet it is recognizable when one sees it in action. The same holds true for the word leadership, which has several thousand opinions on what it represents yet there is no a clear and acceptable classification or definition from theorists or practitioners. The third term, emerging manager, also is mystifying because the people it really applies to do not always comprehend that someone is talking about them. Let’s first define what we are talking about when using these expressions so we are all on the same page for further discussion. Common sense in the vernacular of this chapter relates to something that is a recognizable best practice that if not performed would indicate to others that person is lacking the ability to understand how to handle an issue in the proper business way. An example of this would be if a certain repeat visit Diamond level player had requested a certain type of room every time he came to your casino and for some reason the online system does not have that request shown on the screen then the common sense decision would be what? To accommodate that person so they can spend more time at the tables instead of arguing with staff over items that neither party can resolve at that moment. You certainly would not want to have them move to another hotel using their other high level loyalty card over an entry error, would you? The right decision on your part would be what we would call common sense.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.ubplj.org/index.php/jgbe/article/view/577
    Download Restriction: no

    Bibliographic Info

    Article provided by University of Buckingham Press in its journal Journal of Gambling Business and Economics.

    Volume (Year): 6 (2012)
    Issue (Month): 1 (March)
    Pages: 65-77

    as in new window
    Handle: RePEc:buc:jgbeco:v:6:y:2012:i:1:p:65-77

    Contact details of provider:
    Web page: http://www.ubpl.co.uk/

    Order Information:
    Email:
    Web: http://www.jgbe.com/index_files/Page492.htm

    Related research

    Keywords:

    Find related papers by JEL classification:

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:buc:jgbeco:v:6:y:2012:i:1:p:65-77. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Victor Matheson, College of the Holy Cross).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.