Effective Cross -Cultural Communication
AbstractWhen we speak about communication it is imperative to consider it as being cultural — it draws on ways we have learned to speak and give nonverbal messages. We do not always communicate the same way from day to day, since there are factors like context, individual personality, and mood interact usually with the variety of cultural influences we have internalized that influence our choices. Communication is meant to be interactive, so an important influence on its effectiveness is the relationship we have with others. Do they hear and understand what we are trying to say? Are they listening well? Are we listening well in response? Do their responses show that they understand the words and the meanings behind the words we have chosen? Is the mood positive and receptive? Is there trust between them and us? Are there differences that relate to ineffective communication, divergent goals or interests, or fundamentally different ways of seeing the world? The answers to these questions will give us some clues about the effectiveness of our communication and the ease with which we may be able to move through conflict.
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Bibliographic InfoArticle provided by Lucian Blaga University of Sibiu, Faculty of Economic Sciences in its journal Revista economica.
Volume (Year): 39 (2008)
Issue (Month): 2 ()
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Postal: Lucian Blaga University of Sibiu, Faculty of Economic Sciences Dumbravii Avenue, No.17, postal code 550324, Sibiu, Romania
Phone: 004 0269 210375
Fax: 004 0269 210375
Web page: http://economice.ulbsibiu.ro/
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