The regulation of the telecommunications industry in South Africa is, by design, a complex matter, since it is mired with overlaps of mandates between the regulator, Independent Communications Authority of South Africa (ICASA) and the Competition Commission on competition matters, coupled with vetoing powers of the Minister of Communications. The Harvard Business Model is employed in this article to show that there is a lack of coordinated effort between the regulator and its supporting structures. This then compromises efficiency as demanded by Parliament from state enacted bodies. Since ICASA is faced with dynamic economic and regulatory challenges, it is recommended that the regulator be fully resourced and granted regulatory as well as competitive authority in the telecommunications industry. Copyright (c) 2008 The Author. Journal compilation (c) 2008 Economic Society of South Africa.
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