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Coordination Networks Within and Across Organizations: A Multi-level Framework

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  • Jody Hoffer Gittell
  • Leigh Weiss
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    Abstract

    There are important organizational phenomena that cannot be fruitfully examined without crossing levels of analysis, as others have shown. We argue that coordination of patient care in the current institutional environment is one such phenomenon. As organizations vertically disintegrate and outsource services that were once produced internally, coordination with external organizations becomes increasingly important for achieving desired performance outcomes. We describe the efforts of one hospital to extend the intra-organizational coordination of patient care to encompass coordination with its external partners. The organization design and network perspectives are both conducive to spanning multiple levels of analysis. We show that the two perspectives together serve as a useful vehicle for developing a framework that links intra- and inter-organizational coordination. Copyright Blackwell Publishing Ltd 2004.

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    Bibliographic Info

    Article provided by Wiley Blackwell in its journal Journal of Management Studies.

    Volume (Year): 41 (2004)
    Issue (Month): 1 (01)
    Pages: 127-153

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    Handle: RePEc:bla:jomstd:v:41:y:2004:i:1:p:127-153

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    Web page: http://www.blackwellpublishing.com/journal.asp?ref=0022-2380

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    Cited by:
    1. Mascia, Daniele & Di Vincenzo, Fausto & Cicchetti, Americo, 2012. "Dynamic analysis of interhospital collaboration and competition: Empirical evidence from an Italian regional health system," Health Policy, Elsevier, vol. 105(2), pages 273-281.
    2. Canoquena, Joao Manuel da Costa, 2013. "Reconceptualising policy integration in road safety management," Transport Policy, Elsevier, vol. 25(C), pages 61-80.
    3. Feldman, Matthew B. & Weinberg, Gregg S. & Wu, Elwin, 2012. "Evaluation of a system designed to link people living with HIV/AIDS with mental health services at an AIDS-service organization," Evaluation and Program Planning, Elsevier, vol. 35(1), pages 133-138.
    4. Swan, Jacky & Goussevskaia, Anna & Newell, Sue & Robertson, Maxine & Bresnen, Mike & Obembe, Ademola, 2007. "Modes of organizing biomedical innovation in the UK and US and the role of integrative and relational capabilities," Research Policy, Elsevier, vol. 36(4), pages 529-547, May.
    5. Miller, Peter & Kurunmäki, Liisa & O'Leary, Ted, 2008. "Accounting, hybrids and the management of risk," Accounting, Organizations and Society, Elsevier, vol. 33(7-8), pages 942-967.
    6. Mike Wright & Evila Piva & Simon Mosey & Andy Lockett, 2009. "Academic entrepreneurship and business schools," The Journal of Technology Transfer, Springer, vol. 34(6), pages 560-587, December.
    7. Bond, Brenda J. & Gittell, Jody Hoffer, 2010. "Cross-agency coordination of offender reentry: Testing collaboration outcomes," Journal of Criminal Justice, Elsevier, vol. 38(2), pages 118-129, March.
    8. Arshinder & Kanda, Arun & Deshmukh, S.G., 2008. "Supply chain coordination: Perspectives, empirical studies and research directions," International Journal of Production Economics, Elsevier, vol. 115(2), pages 316-335, October.
    9. Pittinsky, Todd L. & Matic, Tina, 2005. "Global Bystander Non-intervention: Cross-Level Insights on Cross-National Helping," Working Paper Series rwp05-006, Harvard University, John F. Kennedy School of Government.

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