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Spirals of Silence: The Dynamic Effects of Diversity on Organizational Voice

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  • Frances Bowen
  • Kate Blackmon
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    Abstract

    When will individuals speak up about organizational issues, and when will they remain silent? We suggest that organizational voice will be significantly influenced by individuals' perceptions of the attitudes towards an issue within their workgroup. In particular, individuals will be more likely to speak up when they believe that their position is supported by others, and remain silent when they believe that it is not. We explain this using the 'spiral of silence' proposed by Noelle-Neumann (1974, 1985, 1991) and widely used in public opinion research, which explains how majority opinions become dominant over time and minority opinions weakened. Copyright Blackwell Publishing Ltd 2003.

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    Bibliographic Info

    Article provided by Wiley Blackwell in its journal Journal of Management Studies.

    Volume (Year): 40 (2003)
    Issue (Month): 6 (09)
    Pages: 1393-1417

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    Handle: RePEc:bla:jomstd:v:40:y:2003:i:6:p:1393-1417

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    Web page: http://www.blackwellpublishing.com/journal.asp?ref=0022-2380

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    Cited by:
    1. Travis, Dnika J. & Gomez, Rebecca J. & Mor Barak, Michàlle E., 2011. "Speaking up and stepping back: Examining the link between employee voice and job neglect," Children and Youth Services Review, Elsevier, vol. 33(10), pages 1831-1841, October.
    2. van Riel, C.B.M. & Berens, G.A.J.M. & Dijkstra, M., 2008. "Stimulating Strategically Aligned Behaviour among Employees," ERIM Report Series Research in Management ERS-2008-045-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
    3. Myrtle P. Bell & Mustafa F. Özbilgin & T. Alexandra Beauregard & Olca Sürgevil, 2011. "Voice, silence, and diversity in 21st century organizations: strategies for inclusion of gay, lesbian, bisexual, and transgender employees," LSE Research Online Documents on Economics 32094, London School of Economics and Political Science, LSE Library.
    4. van Riel, C.B.M. & Berens, G.A.J.M. & Dijkstra, M., 2007. "Stimulating Strategically Aligned Behaviour Among Employees," ERIM Report Series Research in Management ERS-2007-029-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
    5. Michael Knoll & Rolf Dick, 2013. "Do I Hear the Whistle…? A First Attempt to Measure Four Forms of Employee Silence and Their Correlates," Journal of Business Ethics, Springer, vol. 113(2), pages 349-362, March.

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