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Teleworking: Frameworks for Organizational Research

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  • Kevin Daniels
  • David Lamond
  • Peter Standen

Abstract

Teleworking is a work practice that entails remote working for at least some of the time. Common arrangements include work done at home or in the field, by teleworkers in a range of occupations. As such, telework is one of the most radical departures from standard working conditions in the suite of flexible work practices now gaining widespread acceptance. In this paper, we develop an explanatory model of organizational adoption of teleworking. We do this as a means of integrating the current literature on the incidence of teleworking and to provide a theoretical grounding and framework for understanding differentials in the growth of teleworking in different organizations, industries and countries. We begin by developing an appropriate framework for conceptualizing teleworking. We propose a multivariate approach that is able to differentiate the various forms of teleworking. We then use this framework to develop a model and a series of propositions concerning the adoption of different forms of teleworking. Neo‐institutional theory, as well as recent empirical evidence on teleworking informs this model.

Suggested Citation

  • Kevin Daniels & David Lamond & Peter Standen, 2001. "Teleworking: Frameworks for Organizational Research," Journal of Management Studies, Wiley Blackwell, vol. 38(8), pages 1151-1185, December.
    • Handle: RePEc:bla:jomstd:v:38:y:2001:i:8:p:1151-1185
    DOI: 10.1111/1467-6486.00276
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    Cited by:

    1. Coenen, Marja & Kok, Robert A.W., 2014. "Workplace flexibility and new product development performance: The role of telework and flexible work schedules," European Management Journal, Elsevier, vol. 32(4), pages 564-576.
    2. Soroui, Sarah T., 2021. "Understanding the drivers and implications of remote work from the local perspective: An exploratory study into the dis/reembedding dynamics," Technology in Society, Elsevier, vol. 64(C).
    3. Azar, Sana & Khan, Aamir & Van Eerde, Wendelien, 2018. "Modelling linkages between flexible work arrangements' use and organizational outcomes," Journal of Business Research, Elsevier, vol. 91(C), pages 134-143.
    4. Joshua Olusegun FAYOMI, 2016. "The place of the virtual workplaces in developing smart urban centres," Smart Cities International Conference (SCIC) Proceedings, Smart-EDU Hub, vol. 4, pages 196-205, November.
    5. Sangeeta Gupta & Poonam Devdutt & Urmila Jagadeeswari Itam, 2022. "Centrality of psychological well-being of IT employees during COVID-19 and beyond," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 49(4), pages 365-380, December.
    6. Battisti, Enrico & Alfiero, Simona & Leonidou, Erasmia, 2022. "Remote working and digital transformation during the COVID-19 pandemic: Economic–financial impacts and psychological drivers for employees," Journal of Business Research, Elsevier, vol. 150(C), pages 38-50.
    7. Sahut, Jean Michel & Lissillour, Raphael, 2023. "The adoption of remote work platforms after the Covid-19 lockdown: New approach, new evidence," Journal of Business Research, Elsevier, vol. 154(C).
    8. Ana Gálvez & Francisco Tirado & M. Jesús Martínez, 2020. "Work–Life Balance, Organizations and Social Sustainability: Analyzing Female Telework in Spain," Sustainability, MDPI, vol. 12(9), pages 1-21, April.
    9. Hernán Darío Cortés-Pérez & Manuela Escobar-Sierra & Rafael Galindo-Monsalve, 2023. "Influence of Lifestyle and Cultural Traits on the Willingness to Telework: A Case Study in the Aburrá Valley, Medellín, Colombia," Global Business Review, International Management Institute, vol. 24(1), pages 206-222, February.
    10. Dominik Owczarek & Maciej Pańków, 2023. "Smart working and the organisation of labour: smart working and internal labour markets," Working Papers 20230612, University of Ferrara, Department of Economics.
    11. Laurent Taskin, 2003. "Télétravail: les mythes d'une success story. Entre autonomie et contrôle," Post-Print halshs-03511615, HAL.
    12. Tea Korkeakunnas & Marina Heiden & Malin Lohela-Karlsson & Komalsingh Rambaree, 2023. "Managers’ Perceptions of Telework in Relation to Work Environment and Performance," Sustainability, MDPI, vol. 15(7), pages 1-14, March.
    13. Azio Barani, 2021. "Innovazione tecnologica e lavoro: automazione, occupazione e impatti socio-economici," QUADERNI DI ECONOMIA DEL LAVORO, FrancoAngeli Editore, vol. 0(114), pages 51-79.
    14. Silva-C, Alejandro & Montoya R, Iván A. & Valencia A, Jhoany A., 2019. "The attitude of managers toward telework, why is it so difficult to adopt it in organizations?," Technology in Society, Elsevier, vol. 59(C).
    15. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support," Journal of Business Research, Elsevier, vol. 139(C), pages 1501-1512.
    16. Hamfrey Sanhokwe & Simon Takawira & Zanele Kunene & Farai Maunganidze, 2022. "Impact of COVID-19 Induced Teleworking Arrangements on Employees in NGOs: Implications for Policy and Practice for Leadership," SAGE Open, , vol. 12(2), pages 21582440221, February.
    17. Wilton, Robert D. & Páez, Antonio & Scott, Darren M., 2011. "Why do you care what other people think? A qualitative investigation of social influence and telecommuting," Transportation Research Part A: Policy and Practice, Elsevier, vol. 45(4), pages 269-282, May.
    18. Lucia Morosan-Danila & Claudia-Elena Grigoras-Ichim & Otilia-Maria Bordeianu, 2021. "Telework - Between Obligation and Solution During the COVID-19 Pandemic," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 621-629, August.
    19. Lorena Florentina Dumitrasciuc & Elena-Sabina Turnea, 2020. "Entrepreneurship Trends after the Coronavirus Pandemic," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 613-617, August.
    20. Ed Burton & David John Edwards & Chris Roberts & Nicholas Chileshe & Joseph H. K. Lai, 2021. "Delineating the Implications of Dispersing Teams and Teleworking in an Agile UK Construction Sector," Sustainability, MDPI, vol. 13(17), pages 1-21, September.
    21. Aguilera, Anne & Lethiais, Virginie & Rallet, Alain & Proulhac, Laurent, 2016. "Home-based telework in France: Characteristics, barriers and perspectives," Transportation Research Part A: Policy and Practice, Elsevier, vol. 92(C), pages 1-11.
    22. Saura, Jose Ramon & Ribeiro-Soriano, Domingo & Zegarra Saldaña, Pablo, 2022. "Exploring the challenges of remote work on Twitter users' sentiments: From digital technology development to a post-pandemic era," Journal of Business Research, Elsevier, vol. 142(C), pages 242-254.
    23. Motamarri, Saradhi & Akter, Shahriar & Hossain, Md Afnan & Dwivedi, Yogesh K, 2022. "How does remote analytics empowerment capability payoff in the emerging industrial revolution?," Journal of Business Research, Elsevier, vol. 144(C), pages 1163-1174.
    24. Annick Parent-Lamarche & Alain Marchand, 2023. "Trajectories of Teleworking via Work Organization Conditions: Unraveling the Effect on Work Engagement and Intention to Quit with Path Analyses," Sustainability, MDPI, vol. 15(11), pages 1-15, May.

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